I am a TV engineer/Aerial Installer and in the past few days ,after the 3rd September retune I have had reports of a particular problem affecting BBC channels. For example selecting BBC1, after a few seconds picture starts to freeze and cannot change channel or switch to standby, have to unplug and plug back in again. This fault appears to affect mainly older TV's and also Labgear freeview boxes. Something is obviously affecting the software of these receivers. Will Winter Hill accept there is a problem, and will they be able to resolve it?
Tuesday 9 September 2014 12:55PM
I am a TV engineer/Aerial Installer and in the past few days ,after the 3rd September retune I have had reports of a particular problem affecting BBC channels. For example selecting BBC1, after a few seconds picture starts to freeze and cannot change channel or switch to standby, have to unplug and plug back in again. This fault appears to affect mainly older TV's and also Labgear freeview boxes. Something is obviously affecting the software of these receivers. Will Winter Hill accept there is a problem, and will they be able to resolve it?