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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Monday, 16 January 2012

8:35 PM

Jeff Lee: Yes, its best if you are forearmed with a few aspects concerning reception as you will find it easier to suss out if you are being "spun a line" (as they say) by whoever you might see.

Anyway I intended to give you a little tip to use for anyone intending to carry out experiments with aerials pointing in alternative directions, that being, after the aerial has been pointed roughly in the required direction don't waste time carrying out an auto-tune, as if you don't receive anything it might only be because the signal level is under the reception threshold of your TV or box, so its best to know beforehand what to expect.

The best method to use is go into the tuning menu / manual tune and enter a Mux channel number of the station you require, in the case of Crystal Palace (@ 14mls / 300 degrees) BBC1 being Ch25 and ITV / Ch22, now as soon as you enter the channel number into the box the tuner will immediately lock onto that channel but do "not" select scan or search on it, as its only the signal level that's shown you are interested in, and should this be indicated as being very low then just leave the TV showing this menu and move the aerial around until the best reading is obtained, in other words your TV is acting like a superior instant feedback signal meter.

Of course this is where some of these little portable Freeview TV's come into their own, as you would just take them into the loft and couple then directly into the aerial, having selected their aforementioned menu

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jb38's 7,179 posts GB flag
Wednesday, 18 January 2012
7:50 PM

I've just installed a Humax PVR-9300T successfully but my TV picture has "stretched" horizontally so I've lost part of any details at the bottom of the picture. Is there anything I can do? Would welcome any help!

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Alda's 1 post GB flag
Dave Lindsay

8:40 PM

Alda: Either the display setting is wrong on the TV or it is wrong on the Humax.

I found the user manual on the internet:


Referring to page 55 explains how to change it on the Humax.

I am assuming that you have a widescreen TV and therefore the Humax needs to be setup so that this is the case.

Go to the menu > Preferences > Display Format. Change Screen Ratio to 16:9 (which is widescreen).

If this doesn't solve the problem, then post the make and model of your TV and I will suggest something that you might try to rectify the situation.

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Dave Lindsay's 5,724 posts GB flag
11:15 PM

I have a Sky box which is connected to my living room TV. Do I have to have another cable from the dish to use Freesat

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Sheila's 2 posts GB flag
Thursday, 19 January 2012
2:10 AM

will my sky box and set work in AFRICA?

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S,KAN's 1 post GB flag
Mick Booker
5:48 AM

Can you tell me where my best transmitter for DAB would be. My postcode is DA8.

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Mick Booker's 1 post GB flag
Mick's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Friday, 20 January 2012

8:08 AM

Mick Booker: ukdigitalradio: Coverage says you will get all services using an indoor aerial.

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Briantist's 38,915 posts GB flag

8:09 AM

S,KAN: No, sorry.

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Briantist's 38,915 posts GB flag

8:09 AM

Sheila: Yes, that is correct.

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Briantist's 38,915 posts GB flag
11:54 PM

I need some info please. I have a satellite dish with Metronic box (not hd) from France when I lived there. Now have a new hdtv and would like to pick up hd channels. Metronic say I need to go to france to buy the upgraded box. Question: is it possible for me to buy another type of box here that will work with my satellite dish and t.v. All help appreciated. Thanks

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Patricia's 6 posts GB flag
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