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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Monday, 2 April 2012

9:03 PM

Paul Jones: Just to clarify a couple of points, are you saying the old LCD set in your second living room is connected to the main TV using an HDMI cable? as should you be doing this then why didn't you just link the TV into the system using the Sky boxes RF modulated output? switching the 2nd TV over to its analogue setting for viewing Sky, or did you use a long HDMI lead purely for a better quality picture?

The other point concerns your problem of losing BBC when the Sky box is switched on in the other room, as you are using the Kilvey Hill transmitter have you made sure that the Sky boxes RF modulator channel is set to operate up in the 60's, (e.g: 62 - 68) changing this accessed by pressing "Services" then in an evenly spaced fashion "4-0-1-select" and in fourth down position you will see RF output, if necessary change it and save the results.

Maybe you could update on these points before proceeding to anything else.

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jb38's 7,179 posts GB flag
Paul Jones
10:24 PM
Burry Port

jb38 - Firstly, many thanks for the post. Correct, we connected the old LCD TV (HD 720) to the new TV using a Neet HDMI splitter purely to get a better quality picture. Plus both RF outputs on my Sky HD box were already full. One to another TV in the bedroom using a coxial cable and the other to our DVD Recorder which has built in Freeview.
I have played about with the Sky box's RF modulator channel, I've used 45, 46 and 47 but I can confirm that it is currently set to 68. Thanks again and I hope this helps.

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Paul Jones's 15 posts GB flag
Paul's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
Tuesday, 3 April 2012
Richard Jones
9:33 AM

It seems really unfair of Sky and frankly immoral that when you end your subscription all the programmes that you have recorded are "lost" after all you have already paid once for the privilege of this service. Still nothing surprises me in Sky's quest for cash business ethic. Is there anything I can do to acquire the programmes that I have saved from the recorder before my subscription ends or do I have to succumb to there blackmail

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Richard Jones's 1 post GB flag

1:39 PM

Richard Jones: Not really, except to record them either onto DVD's using a cheap DVD recorder, or much better onto one of the these DVD recorders with a built hard drive, as you can then store everything at the one time, the only bind with doing this being that it has to be done in real time, and that can be for a very extended period of time depending on exactly the size of the content stored in the Sky boxes hard disc.

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jb38's 7,179 posts GB flag
1:39 PM

Recently when I try to watch Liverpool FC TV on my sky box using the white card - I do not pay subscription- it says "This is the wrong card..." does anyone know the reason ?

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john's 2 posts GB flag
Wednesday, 4 April 2012
Ian Porter
12:25 PM

Just to try and help:

While doing a manual scan on the Guildford transmitter, I couldn't find mux 44, but found 49 worked instead.

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Ian Porter's 1 post GB flag
12:41 PM

I live on the ground floor of a block of flats in Barking. This morning I retuned all the TV's and got good pictures on all TV's for about 1.5 hours. Now I have no pictures or sound on any digital channel but can pick up a snowy picture with sound on the analogue side for BBC 1 and Channel 4. The Digital side just states "no Signal" please check your connections {all are ok} I phoned the council who have just stated "the change over started today, just keep trying".
Is there a problem with the London change over and has anyone any idae how long it could be before I will be able to recieve the channels again??

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Colin's 2 posts EU flag
Mike Dimmick

4:50 PM

Ian Porter: Mux 2 at Guildford has moved to C49 (formerly Mux 1, now replaced by BBC A on C43) to get out of the way of Hannington ArqA - which can now finally broadcast to the east!

This is a temporary change until 18 April, when all services at Guildford will be moving to new frequencies (and unblocking the other two restricted services at Hannington).

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Mike Dimmick's 2,486 posts GB flag
John Allen
5:04 PM

I am using Guildford repeater with roof top "analogue" aeriel. Even before today's switch over C41 had disappeared and is still showing very weak with no signal. Is this likely to improve after 18/4 or is there another issue to look for? Many thanks

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John Allen's 1 post GB flag
John's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
9:41 PM

i retuned my freeview(london crystal palace) recorder this morning and every thing was fine -all channels appeared,however!this evening i still get all channels but when i try recording anything it appears that the signal is not strong enough(?) and all channels freeze and jump and pixalate,
signal quality is shown as good to very good.
signal level is around 80%
i have tried an amp but no improvement.
i have also tried a small indoor aeriel get abot the same signals as the big multiband one!
does anyone have any ideas on whats going on?
thanks in advance.

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sparky's 13 posts GB flag
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