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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Wednesday, 18 April 2012

9:09 PM

ALAN PEACHEY: I am glad to hear that! There is no longer a clash going on, so everything should be stable for the next few years. At least until the 4G mobile services start up!

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Briantist's 38,899 posts GB flag
dennis starr
10:09 PM

I read somewhere that Eurosport was on the
Hot Bird satellite,but I cannot find it any
Channel List.I am seeking one with English sound to replace the one on Astra 19.2E (Analogue) that is closing down on 30th April.I would not be averse to buying a card
but I do not want a bundled package!

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dennis starr's 18 posts GB flag
Elizabeth Birdee
10:42 PM

I managed the first retune on our digital tv and have just attempted the second retune and it asks me to plug the aerial in!!! It is plugged in so am mystified and have no clue what to do next any ideas would be appreciated. We don't appear to have any signal

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Elizabeth Birdee's 1 post GB flag
11:16 PM

Hello all I have a grundig tv after april 4th I lost bbc3 ,tried a factory reset which did nothing. Now after the total switchover I have lost all channels, I live in sight of crystal palace towers and have never had problems getting freeview , can anyone help to make matters worse I missed the football lol

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Iain's 7 posts GB flag
11:22 PM

Wanted to add I have tried set top aerial and communal and tried factory reset again and was scanning every day

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Iain's 7 posts GB flag

11:25 PM

Iain: If you have access to a set top aerial then plug that in a and carry out another auto-tune, as what you have said would suggest that your TV or boxes tuner is getting blocked by an over powerful signal.

If you dont have a set top aerial then a short piece of wire (about 12") plugged into the inner part of the aerial socket would be suffice for a test, auto-tuning after having plugged this in.

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jb38's 7,179 posts GB flag

11:29 PM

Iain: I clashed with your addition, in that case then could you indicate the model of TV in question so that its technical spec can be checked on.

The other thing being, were you receiving BBC OK before the full switchover?

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jb38's 7,179 posts GB flag
Thursday, 19 April 2012
12:46 AM

Will get model details tomorrow had all bbc fine until 4th then I lost bbc3 but others were fine all other tv's both built in and set top boxes work fine

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Iain's 7 posts GB flag
Maureen Cunningham
1:43 PM

I bought a new TV with incorporated Freeview & DVD TV for the switchover as my old analogue TV was so ancient. I am pleased with the results apart from one thing - I can't receive ITV3; is it true that this station has been let go? Please say this is not the case as one of the things I was looking forward to was settling down with lots of old detective programmes.

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Maureen Cunningham's 1 post GB flag
Maureen's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
2:15 PM

Hi Briantist

I think that I have now tried all of your suggestions and I am still missing the ITV, channel 4 & 5 programs.

I tried clearing the EPG with the info on this link My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | - independent free digital TV advice but I still had all of the Channels previously loaded in the EPG.

Can you please advise what I should try next.

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Clive's 8 posts GB flag
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