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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
Will car radios have to be replaced?1
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 2
Could u please explain why there are no subtitles on most of your films terresti3
Can I pay as you go for British Europsort on my digital tv without subscribing?4
I was wondering whether there is any way to view a programme I missed?5
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Comments
Thursday, 21 June 2012
N
NottsUK
sentiment_satisfiedGold

10:08 AM

Briantist: The first four HD BBC Olympic Streams are now live. They are on Astra 2A frequency 12422/H/29500. They are identified by their SID numbers, 7809, 7821, 7827 and 7839.

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NottsUK's 345 posts GB
J
Jack
11:51 AM

Hi,

Just fitted a magic eye. I've run a coax from sky+ HD box (RF2, powered) to second digital tuner in another room. The remote function works great but I cannot tune the sky signal into the second tuner so no picture or sound. I'm starting to think that it can only be used with an analogue tuner in the remote location? Is this the case? One interesting thing, one channel (36) on the remote digital tuner shows a blue screen with a padlock, not sure what that is about.
Any help/advice appreciated.

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Jack's 1 post GB
Friday, 22 June 2012
N
NottsUK
sentiment_satisfiedGold

9:41 AM

Briantist: Another four HD BBC SPORT Olympic Streams have been switched on. These are on frequency 12402/V/29500. They are identified by their SID numbers 7807, 7819, 7829 and 7841. All the HD streams up till now are test feeds to SKY.

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NottsUK's 345 posts GB
L
Linda Alba
4:52 PM
Haywards Heath

Hello
Since the messages have been coming advising of the retune, I have ensured that I retuned before the dates suggested. However, I have lost over half the channels and cannot understand why. No matter how many times I retune my tv it makes no difference.
Any possible explanation as to why this is?
I am in the Wesy Sussex area (Haywards Heath).. Many thanks

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Linda Alba's 1 post GB
Dave Lindsay
sentiment_very_satisfiedPlatinum

5:09 PM

Linda Alba: The answer to the question and whether a retune is necessary in any case, depends on which transmitter you are using of which there appear to be a number of possibilities at your location.

It would also be useful to know which groups (known as multiplexes) you are now missing.

Refer to this page and work out which of the multiplexes you are missing: DMOL Post-DSO Multiplex Channel Allocations

I have talked about PSBs and COMs, and if you look at this page, you will see which services are on which multiplex. For example, ITV3 is on COM4 (SDN), BBC One is carried on PSB1.

PSB3 is the HD one, so for standard definition receivers it won't be present.

I had a look down your road on Streetview and could not see a single TV aerial, so am none the wiser as to which transmitter you may be receiving from.

The possibilities would appear to be as follows:

- Heathfield with aerial horizontal is to your east. This carries all six multiplexes. COM4 (SDN) remains on low power until 27th June when a retune will be necessary. Reception could perhaps be hit and miss until then.

- Haywards Heath with aerial vertical is to your north east. This only carries the three PSB multiplexes and therefore if you have tuned to or have ever tuned to the three COMs then you have been picking them up from elsewhere and thus reception could be hit and miss because your aerial points the wrong way. No retune is necessary for this transmitter.

- Midhurst with aerial horizontal is to your west. This carries all six miltiplexes and no retune is necessary.


For a picture of vertically and horizontally mounted aerials, see http://farm5.static.flick….gif

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Dave Lindsay's 5,724 posts GB
Dave Lindsay
sentiment_very_satisfiedPlatinum

5:15 PM

Linda Alba: Depending on which transmitter you are using, and whether your receiver has manual tuning, then you may be able to restore the channels.

In order to work out what you need to tune to, we need to know which transmitter and which multiplexes you are missing.

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Dave Lindsay's 5,724 posts GB
A
ALAN PEACHEY
sentiment_satisfiedBronze

6:35 PM
Saffron Walden

Hi. Does anyone know what has happened to STV HD on Sky or Freesat(extra channels) has it seems to have diasppeared. It was on 10934v. It was FREE to air. Thanks.

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ALAN PEACHEY's 34 posts GB
G
George Buchanan
sentiment_satisfiedBronze

6:57 PM
Fort William

It was off last night too but it's still on Freeview. Cana't see anything on the STV website about it.

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George Buchanan's 43 posts GB
L
Lesley
7:17 PM

I had a small TV with built in freeview and had no problems. Now I have a bigger TV with a separate box. 2/3 of the channels are missing and BBC keeps 'wobbling' It seems to freeze, sometimes in patches and sometimes the whole screen and makes a strange scratchy noise. Can anyone help please? It's the second box as I thought that might be the issue.

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Lesley's 1 post GB
Saturday, 23 June 2012
G
George Buchanan
sentiment_satisfiedBronze

10:13 AM
Fort William

STV HD on satellite still off air or maybe it's moved without anyone knowing!

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George Buchanan's 43 posts GB
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