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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Sunday, 21 October 2012
J
jb38
sentiment_very_satisfiedPlatinum

7:09 AM

becky: No! because Sky retains access to the recording / playback side of the box on a permanent basis and which will be disabled around the same time as your access to Sky dedicated package programmes.

In other words your Sky+ box defaults back to being a standard box.

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jb38's 7,179 posts GB
Monday, 22 October 2012
R
RON CAMPBELL
10:45 AM

I HAVE A FREEVEIW SAT WITH THREE DIGIBOX LNB FEED TWO HAVE WORKED FINE AND FOR A WHILE SO DID THE THIRD ONE -- THEN IT SHOWED AN LND ERROR AND THUS COULD NOT GET ANY CHANNELS. rigged up an apple tv for a time and wathed that then this friday I pluged the hdmi LEAD FROM THS LNB AND HEY PRESTO OFF IT WENT NO PROBS UNTIL I TURNED IT ON SUNDAY SAME LNB FAULT NO CHANNELS - IT APPEARS TO BE AN INTERMITTENT FAULT - ANY SOLUTIONS IDEAS ? MY DIGIBOXES ARE HUMAX THREE YEARS OLD

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RON CAMPBELL's 1 post GB
J
john
4:29 PM

Took a skybox+ to another house, put the cable in, kept coming up no signal, do I have to somehow tune it in, or change settings on box? Many thanks,

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john's 1 post GB
S
Stephen P
sentiment_satisfiedGold

5:09 PM

What is at the other end of the cable?

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Stephen P's 1,172 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

5:10 PM

john: When you connect a Sky box to the mains supply it will automatically start searching for channels without having to do anything, if "no signal" is indicated then it simply means that the box could not find the default transponder signal.

Use the following procedure to check if any level of signal is being indicated, as it could still be there but just not at a high enough level to produce a picture, so check on this by using the following procedure.

Press "services" and you will then see the main menu with "options" being highlighted, highlight the "settings" menu using the right arrow button and press select, then using the left / right arrow buttons scroll to "signal" and press select, this will then display the signal level indicator bars.

Both strength and quality should be indicating the equivalent of approx 55% minimum to produce a picture, if under then the dish is slightly out of alignment.

Further advice dependant on reply.

link to this comment
jb38's 7,179 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

9:03 PM

RON CAMPBELL: If the intermittent reception problem is confined to affecting the same box all the time, then you should unscrew the "F" connector on the LNB used by it, then further unscrew it from the coax to check for any signs of water having crept into the plug, giving its internals a wipe with a cotton bud or similar in case any moisture is lurking around, similar treatment (using a tissue) given to the end of the coax, then making sure that all of the braiding is pulled back over the outer cover screw the connector back onto the coax again and try a test.

You should also check the "F" connector at the box end just in case a single strand of the braiding has caught around the middle core of the coax, matter of fact its maybe best you try this "first" before taking action at the LNB end.

Should though the problem still be there after having carried out these procedures, then try swapping the "F" connector port on the LNB used by the box in question over with a port used by one of the other boxes, as if the port is defective then the fault will show up on another box.

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jb38's 7,179 posts GB
Tuesday, 23 October 2012
G
Gordon
5:36 PM

Had a fault with freeview on our tv Called out engineer New wideband aerail now fitted . Now TV Doesnt work at all he said water has got into old aerial cable . and it has got into the tv tuner and buggered it up Up until yesterday we could still get certain bands from the UHF 41-47 NOW A BIG FAT ZERO Is this a common problem?
Have a 5 year guarantee on TV

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Gordon's 2 posts GB
T
Terry brady
7:14 PM

I have a HD box in my living room with a magic eye in my bedroom to change channels been working ok for at least 3 years bought a new HD box from sky they also installed the new one now my magic eye does not work I have checked the rf 2 outlet and channel 60 both boxes the same but the new one will not work put the old one back and it is all ok I have remade all connctions as well any ideas as this is driving me mad and my son wants my old box to replace his sky plus
Thanks

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Terry brady's 1 post GB
A
Alan Maybury
11:33 PM

How can I connect three sky + boxes to one sat dish

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Alan Maybury's 1 post GB
S
Stephen P
sentiment_satisfiedGold

11:37 PM

Gordon water in cable perfectly possible.

affeting tuner barely credible.

only affecting AFTER replacement bovine excrement.

Did he leave you with all working or not?

Have you paid him?


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Stephen P's 1,172 posts GB
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