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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Friday, 19 April 2013
9:47 PM

Having bought a Panasonis TV with 3D and
glasses I have yet to find a programme
transmitted in 3D!.Never mentioned in TV schedules.Seems like I will have to buy
a Blue Ray player if I want 3D.Is that right?

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dennis's 18 posts GB flag

10:01 PM

dennis: Only the Sky 3D (Sky channel 217) channel carries 3D programmes.
Movies on Sky 3D - Sky Movies HD

There have been occasional programmes on the now-defunct BBC HD channel. It is not yet known where BBC 3D test services (such as BBC News - BBC announces Doctor Who 3D special ) will go.

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Briantist's 38,915 posts GB flag

10:10 PM

dennis: Correct - unless you have Sky 3D or a Blu Ray player (and they are pretty much all 3D these days)/Play Station 3, then 3D Freeview is pretty few and far between (the Wimbeldon Finals, The Olympics opening and the Strictly final from 2011 are the only ones the BBC have done, as far as I'm aware).

You can of course turn 2D into 3D, which might be interesting, but its not going to be as good. However, 3D Blu-Ray players are available for £70, and 3D films cost very little more than the 2D only versions.

3D is not the reason to buy a TV, but it is a mark of a higher quality screen. If you've bought an ET5, you've got a 300hz screen, and a GT50 you've got at least a 600hz screen - the higher the hz, the better the picture.

Colin - how is your TV/sound system set up? If you've got the digital opitical output bypassing the TV and going directly to a sound system, you can cause a delay.

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MikeB's 2,579 posts GB flag
MikeB's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Saturday, 20 April 2013
Steve P

1:46 AM

colin - what is wrong is that they are out of sync.

To cure it; change to another channel and back; another source and boack, or powercycle the lot.

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Steve P's 1,173 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
dave macready
4:15 AM

Now that winter seems finally over and we are getting some sunshine, Sandy Heath is begining to crackup again. Am I in for yet another summer of practically zero Freeview service?
What is being done about co-channel interference? I have yet to get anyone to admit there is a problem.

NN5 5P*

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dave macready's 7 posts GB flag
Steve P

9:55 AM

Have you been here?

BBC - Help receiving TV and radio

Brian - would it be worth linking this somewhere? (LL145HD)

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Steve P's 1,173 posts GB flag
Sunday, 21 April 2013
8:28 AM

Thanks for you help.

The out of sync is not on all channels usually just one channel others seem ok.

Retuning does not work, by the way is this the same as a powercycle?

We get signal from Waltham.

It does clear its self eventually.

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Colin's 15 posts GB flag
10:23 AM

I have elderly relations in Christchurch near Bournemouth on South Coast they make extensive use of Freeview services but have a routine (or is it regular?) problem with interference at precise times of day resulting in complete loss of service or at least pixelation and sound loss. This lasts for several minutes and iof I recall is araound 16:30 PM or was until clocks changed which now have changed the time by an hour. Can anyone throw some light on this or do others suffer? Can it be stopped or investigated as it has apparently gone on for some years. My relations aerial and set up was by a competent local installer.

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Toni2's 20 posts GB flag
Phil C Chester
10:46 AM

Following Steve P's advice found a link to RTIS which has a diagnostic tool in the form of a form. It appears to be a mix of BBC & Ofcom. I await their reply.

Many thanks.

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Phil C Chester's 8 posts GB flag
Dave Lindsay

11:00 AM

Toni2: It seems pretty likely that this is some interference due to it occurring at the same time. Further, whatever is the source operates by timer whose clock does not follow Summer Time. Granted, you may not even realise it uses a clock, but you will when you find out what it is!

I suggest that you use a battery-powered AM (LW or MW) radio to try and track down the source of the interference. Tune it away from a station. Listen for a noise appearing at the same time as the TV reception goes. Then walk around with the radio to see where the noise is the loudest.

Spinning the radio around should result in the noise getting louder and quieter. If you hold the radio with its front facing you and turn around until it gets to its loudest. When it is at its loudest, you know that the noise is coming from anywhere in front of you, behind you, above you (or indeed below you).

Conversely, when you turn around (or turn the radio) so that the noise is at its quietest then you know that the noise is coming from either side of the radio.

Turning the main incoming power switch off (on the distribution board) whilst the noise can be heard on the radio may be helpful. If the noise stops then you know that the cause is something that is powered from the mains and is in your relations' house. If it doesn't stop then either it is something in a neighbour's house or is in your relations' house but is powered from some other source such as batteries (e.g. electronics associated with solar panels, electronic gas/electricity meters). Try and pinpoint where the noise is coming from using the radio.

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Dave Lindsay's 5,724 posts GB flag
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