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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Sunday, 2 June 2013
Jeannette Thonpson
11:45 AM

Hello, I am looking for the best type ofindoor aerial for a 19" Bush flat screen tv. I am 4.1km away from the mast. There are several aerials at Asda but not sure which one to get. The tv is hd ready.

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Jeannette Thonpson's 3 posts GB flag
Jeannette's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Dave Lindsay

12:18 PM

Jeannette Thonpson: Indoor aerials can be hit and miss, primarily because they rely on being in a location where they can get a good signal and indoors, with lots of obstructions (bricks and mortar and so on) in the way means that it won't be as good.

Due to your close proximity to the transmitter you may find that an indoor aerial works well. I would go for something like this:

PHILEX SLx Indoor TV Aerial: Electronics

Philex Indoor Digital TV Aerial Fully Flexible Caravan Motorhome Log Periodic

Mini Roof Aerial Style Labgear Set Top TV Aerial-Compact and Effective-GC

Set it with the elements flat (horizontal polarisation) and point it in the direction of Pontop Pike. Bear in mind that the best side of the house will probably be that facing the transmitter. If you're at the other side of the house then you're picking up the signal after it's passed through more walls etc. If this is for a first floor room then your chances may be greater than ground floor but that isn't to say that the latter won't work.

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Dave Lindsay's 5,724 posts GB flag

3:47 PM

Jeannette Thonpson: As you can actually see the Pontop Pike mast from the left hand side of the nursery entrance on the main road then in theory the aerial shown in Dave Lindsays link should suffice, if as was advised by DL to try and place it near to the side of your house thats facing the transmitter, but remember should you experience any problems from the aerial reacting to movement within the house you could always place in the loft (or upstairs room) and use a coax extension lead, as it would then work just like a normal aerial so you wouldn't be losing any money.

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jb38's 7,179 posts GB flag
Tuesday, 4 June 2013
d lewis
7:59 PM

The itv channel went off by it self and itv 3 as well and the sky said it a techincal problems

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d lewis's 1 post GB flag

8:08 PM

d lewis: ITV broadcast an apology after Emmerdale for "picture problems" being experienced by satellite viewers.

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KMJ,Derby's 1,811 posts GB flag
Thursday, 6 June 2013
Mrs C .Watta
10:07 AM

What has happened to freeview ?? No signal since yesterday. Only getting BBC1 and 2. How can you take so long to reinstate the signal??!! Disgraceful.

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Mrs C .Watta's 1 post GB flag
Mrs's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Dave Lindsay

10:53 AM

Mrs C .Watta: ITV, Channel 4 etc services from Plymton have changed channel (frequency) and therefore a retune will be required. The channel is back on air and it is indeed a disgrace that you have chosen to come on this public forum moaning simply because you have failed to carry out a retune to the new frequency.

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Dave Lindsay's 5,724 posts GB flag
Friday, 7 June 2013
Sue Traverso
10:08 AM

I live in Swanton Abbott, Norwich and Talconeston is our transmitter. Four days ago we started getting a breakdown in pixellation, the television cuts off and then comes back on again. Up till that point no problems whatsoever. Locals say that it might be something to do with mobile phone transmitter. How do I resolve this?

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Sue Traverso's 1 post GB flag
Rob Purle
1:22 PM

Sue Traverso: The poor reception is because of atmospheric interference (the good weather we're having is dragging in TV signals from far and wide, and they're interfering with Tacolneston).

Last night I was getting French TV because it was stronger than Tacolneston. I live near Dereham. It should settle down when the weather gets worse, but if you have a booster you might want to turn it off...

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Rob Purle's 3 posts GB flag
Saturday, 8 June 2013
Ian from notts

7:41 AM

Sue Traverso- Does the TV fully turn off then back on again? as into stand by mode? as this may be a sign of parts inside the TV burning out

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Ian from notts's 253 posts GB flag
Ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
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