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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Friday, 19 July 2013
10:48 PM

Bill Phillips: Hi Bill i have the same problem in Chester from today 19th July, hope someone can help!

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Steve's 2 posts GB flag
10:57 PM

Steve: same here too in Derby

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Lindsay's 1 post GB flag
Steve Roberts
11:01 PM

Russ Coxon: Same here in West London, I know of four 870's here and one in Eastbourne that have lost Freeview tonight.

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Steve Roberts's 2 posts GB flag
Bill Phillips
11:14 PM

Steve Roberts: I live in Kent and the responses here suggest that this problem is possibly more widespread. These recorders have proven to be very capable and durable and it will be a shame if we have to scrap them because of an update.

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Bill Phillips's 3 posts GB flag
Steve Roberts
11:36 PM

Everybody go here and report it - it's a bit of a faff to fill in, but hopefully should get some action: Radio & Television Investigation Service

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Steve Roberts's 2 posts GB flag
M wilkinson
11:58 PM

Steve Roberts: me too in Cambridge

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M wilkinson's 3 posts GB flag
Saturday, 20 July 2013
Clive Baldwin
12:16 AM

Clive in Milton Keynes

Glad I found this - have spent some time rebooting etc since 10 pm. Exactly the same as Russ Coxon - finds channels after I have reset but no signal. I have Sony 870 also.

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Clive Baldwin's 2 posts GB flag
Alan C
1:06 AM

I have two of these Sony boxes and both have the same problem (South Devon, Torbay) Missed being able to record a few progs (from abt 7.30pm) so I'm furious!!!! Do we just sit and wait while Sony does something to correct it's mistake? Suppose we'll have to!

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Alan C's 5 posts GB flag
Clive Baldwin
9:46 AM

Sony problem. This morning my machine has gone into 'update' but has been stuck there for over an hour. Anyone have anything similar? There is no-one on the phone at Sony today but you can contact them via email at the Sony UK site, which I have done. Perhaps others want to do the same.

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Clive Baldwin's 2 posts GB flag
10:01 AM

Clive Baldwin: This sony issues is widespread and appears to be due to the auto update feature, software disagreeing with hardware. Best to contact sony.

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john's 1 post GB flag
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