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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
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Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Saturday, 19 March 2011
12:45 PM

can you show me how to connect up the scart and aerial cables to the following please
samung 42"plasma ps42c450 1 scart
samsung dvd-sh893m dvd recorder and sky tv box. the manual shows the scarts but nothing regards the aerials and i cant work it out maybe im thick?

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bill's 1 post EU flag
Sunday, 20 March 2011
Frank Ryan
10:26 PM

Sky+hd with HD ready tv
I have been getting messages recently from my tv telling me that the HD mode is not available.
What I have found is that when trying to watch Hd tv through HDMI lead it is garbage or blank. When I turn off the power to the scart lead through setup I can receive a picture through the HDMI lead, the question is why has this suddenly happened after 18 months of use, is it a possible conflict between the two connections, it has been set up like this since purschase

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Frank Ryan's 2 posts GB flag
Monday, 21 March 2011
1:21 PM

I am having problems connecting up the RF2 socket on my Sky+ box to an aerial and then a TV Eye. One method, I'm told, is to select Services then 4 for Systen Setup, then 0 then 1. But when I get into System Setup. there is no 0 to select and if I press 0 nothing happens. Another method apparently is to select Services and then 0,0,1 - but again nothing happens. Please help?

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Mikey's 1 post GB flag
Tuesday, 22 March 2011
10:24 AM

Hi, I currently have a FTA box & Dish system. I want to exchange the box to a Sky HD box. Do I have to change the settings on the dish or is it simply a case of plug and play?

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Kevin's 1 post IE flag
12:38 PM

i just tried to change the channel on my sky box when up popped "for your information there is a technical fault with this channel please try again later" i tried various other channels but all of them seem to say the same. your help would be appreciated. thanks

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ryan's 1 post GB flag
Mike Dimmick

2:07 PM

Frank Ryan: You only need to connect HDMI *or* SCART - you don't need to connect both. Both HDMI and SCART have 'select' signals that the box signals when it is on - the TV watches for a change in these signals and switches to that connection. With both connected it may not consistently choose one of them. I would recommend disconnecting the SCART cable since it only carries standard-definition pictures.

To display HD pictures on some channels or programmes via the HDMI cable, the box and TV must negotiate Content Protection (HDCP). This is basically the TV promising that it *is* a TV, and not a recorder that you could use to distribute copies of the content. If it fails, the box shuts off the HDMI output. I believe it has to periodically re-negotiate, and some TVs don't do it properly. Switching off the TV and/or the box and turning it back on often sorts the problem out. Alternatively, try a different cable.

There are reports that HDCP may not work consistently with long HDMI cables. Ensure that the cable is only as long as it needs to be.

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Mike Dimmick's 2,486 posts GB flag
Mike's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Mike Dimmick

2:09 PM

Kevin: If you're currently getting BBC, ITV and Channel 4 free-to-air, the dish should already be pointing at the correct satellites. You then just need a Sky box.

If you want to keep your FTA box and use it in another room, you would need another run of cables from the dish - you cannot split satellite dish cables.

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Mike Dimmick's 2,486 posts GB flag
Mike's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
5:14 PM

our aerial will give a perfect picture on analogue but no signal on the digibox what could it be?

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JiMi's 1 post GB flag

8:21 PM

JiMi- You do not state if you received the digital channels previously. Input your postcode at the top of the page, to find out where you receive the signal from.

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LutonFan's 382 posts GB flag
Mike Baines
8:32 PM

Hi i wonder if you could shed some light on my problem? Last August I bought a Hitachi HDR165, it is running on v1.6 software. I understand that the pvr upgades software via over -air- downloads, and that the most ecent is v3.4. I have automatic downloads enabled, but as yet the pvr has not updated. Any Ideas???

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Mike Baines's 1 post GB flag
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