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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
Will car radios have to be replaced?1
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 2
Could u please explain why there are no subtitles on most of your films terresti3
Can I pay as you go for British Europsort on my digital tv without subscribing?4
I was wondering whether there is any way to view a programme I missed?5
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Comments
Tuesday, 20 June 2017
M
MikeB
sentiment_very_satisfiedPlatinum

10:00 PM
Peterborough

c perry: And I am surprised that you emailed a website that has nothing at all to do with the programme makers or the channel....

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MikeB's 2,579 posts GB
Thursday, 6 July 2017
B
Brian M. Leahy
8:47 AM

I would like to watch the Taggart program but I'm extremely hard of hearing and need subtitles which Taggart does not show. Why is this?

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Brian M. Leahy's 14 posts GB
MikeP
sentiment_very_satisfiedPlatinum

10:39 AM

Brian M Leahy:

Probably because the broadcaster has not chosen to include subtitles on that programme. You should contact the actual broadcaster to ask them if subtitles can be made available.



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MikeP's 3,055 posts GB
Sunday, 13 August 2017
S
Stuart Graham
10:01 PM

Why for the last 2 weeks am I receiving weak or no signal messages with no pictures or intermittent pictures and sound from sutton coldfield transmitter? I live in Stafford and it us mostly at night






link to this comment
Stuart Graham's 2 posts GB
S
StevensOnln1
sentiment_very_satisfiedPlatinum

11:13 PM

Stuart Graham: The most likely explanations are either that you have a problem with your aerial system or you are suffering with electrical interference from something (probably containing an electric motor) which is switched on at night. Have you checked for any loose or damaged cables or connections behind your TV? Please provide a full postcode so we can access the coverage prediction for your location.

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StevensOnln1's 2,818 posts GB
Tuesday, 15 August 2017
S
Stuart Graham
11:43 AM
Stafford

Yes of course I have checked the connections. As I said it is mostly at night but not entirely so. It ranges mostly from 21.00 hours to 09.00 hours. There are no new electrical devices or motors. As stated this only started about 2 or maybe 3 weeks ago. And it cannot be the aerial otherwise it would be 24 hours a day. We have had the picture and sound completely disappear for upto 2 hours. I am watching now without problems 11.30hrs. When we had Comtel years ago and it would go off at the same time every night for 5 mins and back on then I was told it was my equipment and not theirs. In the end after much searching and arguing they found THEY had a timer that was cutting in and out at the times mentioned. So please forgive me if I don't always hold to "it must be your equipment" statements. I had no trouble last night. When I do it is on every tv in the house not just 1. I have sky boxes that are on timers but they are both on at the moment and in record mode without any problems to the freeview pictures etc.
ST16 1PN is our postcode

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Stuart Graham's 2 posts GB
Friday, 6 October 2017
R
Ron Eccles
8:27 PM

I live in the lower part of N.Yorks, between Settle and Skipton. The TV signals for this area come from Winter Hill. Trouble is the picture often pixilates and freezes for a couple of seconds. I have a booster on the aerial. Is the problem because of my location or my equipment?
Also, Welsh TV channels are the first to be picked up. When I checked what transmitter I was on, it stated, a Welsh one. So maybe we are not getting signals from Winter Hill.

link to this comment
Ron Eccles's 1 post GB
M
MikeB
sentiment_very_satisfiedPlatinum

10:53 PM

Ron Eccles: Put your postcode into the website - it will bring up a lot of links which will give location of transmitters, terrain, etc.

As you say, you might have locked on to the wrong transmitter anyway

A booster can screw up your signal if its too strong - you might not need one at all.

link to this comment
MikeB's 2,579 posts GB
Sunday, 8 October 2017
M
Manda
8:27 AM

Will the Kent TV channel be broadcast from Dover soon? It's such a shame those of us in East Kent are unable to get this channel as I have been told there are some great programmes on there.

link to this comment
Manda's 1 post GB
Monday, 9 October 2017
S
StevensOnln1
sentiment_very_satisfiedPlatinum

12:09 PM

Manda: KMTV is broadcast under a local TV licence covering Maidstone and Tunbridge. There have been no plans announced to broadcast to any other areas.

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StevensOnln1's 2,818 posts GB
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