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Want to better understand the current TV faults? See the all new UK Free TV page

The "All transmitters with faults and engineering" page has been upgraded to make it easier to understand where the current faults are on the Freeview transmitter network.

The  All transmitters with faults and engineering   page has be
published on UK Free TV

See: All transmitters with faults and engineering

Following from your suggestions, I have made changes to the icons used to show which Freeview transmitters have fault or engineering status associated with them.

Previously, you had to look quite hard to see which transmitters had current faults, and which had faults listed for the last few days.

The new format for the page looks like this.



Only the sites with "live" faults are shown with the yellow symbol (those with Digital UK's "this week" status, a pink border).

I hope the above listed changes will help you to understand where the current faults and system outages are.

The new symbols carry though to other pages that shows transmitter symbols.



All questions
Why are some channels free on Freeview but paid-for on satellite?1
Are digital TV pictures better?2
How much less interference is there on digital TV?3
I currently have an NTL cable line for TV. Will I be able to use this to receive4
Can I use a ex-Sky box to receive aerial Freeview?5
In this section
Seeing something different? We are doing A/B testing on a new Material Design1
Please share your thoughts about UK FREE TV2
The next 50 things on UK FREE TV. What would you like to see? 3
UK Free TV now uses friendly web addresses4
Best ever emails and improved menus on UK FREE TV5
Use the Knowledge base to find answers to your technical problems6

Comments
Wednesday, 7 November 2018
K
Kavin
10:27 PM

Hi. My freeview is not working (it says 'no service is available'. My postcode is HA55NX. Can you check if it works in my area?

link to this comment
Kavin's 1 post US
Thursday, 8 November 2018
MikeP
sentiment_very_satisfiedPlatinum

12:08 PM

Kavin:

You are just 28km away from the Crystal Palace transmitter so should be getting an excellent signal reliably. As that transmitter serves almost all of London, if it had problem there would be thousands of complaints - but there are none. So your system has a problem. Check all your aerial cables are undamaged and that all the connections are in good order. If there are coaxial plugs/sockets then unplug those and refit them. Then check what channels you are getting. I am assuming you have afairly new wideband aerial fitted to tget all 8 multiplexes.



link to this comment
MikeP's 3,014 posts GB
Tuesday, 25 December 2018
F
FERGUS GEORGE
8:00 AM
Dundee

I have a smart tv with freeview connected to an aerial. From 10.00p.m. yesterday I cannot get a signal from any of my Freeview channels at all and as at 7.45 a.m. today still cannot any reception unless I use the Freeview APPS to view certain programmes. Do you know of any problems in my local area ?
Fergus George,
128 Camphill Road, Broughty Ferry,
Dundee,
DD5 2NF

link to this comment
FERGUS GEORGE's 1 post GB
M
MikeP
9:50 AM

FERGUS GEORGE:

There are no planned engineering wirks listed at the Angus transmitter. Therefore you should check all the aerial connections between your aerial and the TV equipment. Unplug any coaxial plugs/sockets and then refit to remove any possible corrosion/oxidation from the contacts. which is a common cause of problems such as you report.



link to this comment
MikeP's 3 posts GB
Thursday, 27 December 2018
M
Michael h greenland
2:03 PM
Wimborne

My BBC signals have not been working for some 3hrs now. They came back briefly but have gone again. ITV is fine.

BH21 2nz FROM ROWRIDGE

link to this comment
Michael h greenland's 1 post GB
MikeP
sentiment_very_satisfiedPlatinum

8:55 PM

Michael H Greenland:

Please carefully check your aerial cables and connections. IUnpli=ug all xcoaxial pligs/sockets and then refit. That will clear any corrosion/oxidation from the contacts which is a common cause of the problems you report.



link to this comment
MikeP's 3,014 posts GB
Wednesday, 9 January 2019
K
Kathleen Davidson
11:46 PM

Why have I been unable to get stv catch up on my I pad for weeks? I live in Banff and Buchan, Aberdeenshire

link to this comment
Kathleen Davidson's 1 post GB
Thursday, 10 January 2019
MikeP
sentiment_very_satisfiedPlatinum

11:50 AM

Kathleen Davidson:

Are you trying to use a streaming service? If so, then it may be a problem with the internet connection, or they may have stopped the service (it happens). You will certainly not be using the Freeview transmissions from any transmitter as the iPad is not capable of receiving the RF signals.



link to this comment
MikeP's 3,014 posts GB
Tuesday, 19 February 2019
G
Grahame Alan Baker
8:38 PM
Bridgwater

My HD programs keep going off ?nd saying no signal. I have checked areal nothing wrong with it. I live TA6 3PS. Is there a problem with transmitter.

link to this comment
Grahame Alan Baker's 3 posts GB
J
Jean Reynolds
8:59 PM

Though I live in the south iof England i like to watch BBC Scotland but BBC2 Scotland has disappeared from the network. Why has this happened and when is it likely to be available again ?

link to this comment
Jean Reynolds's 2 posts GB
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