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My Sky box has a "no signal message" - what do I do?

My Sky box has a "no signal message" - what do I do?

My Sky box has a  no signal message  - what do I do?
published on UK Free TV

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.

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Sunday, 17 July 2011

10:08 PM

sharealam: It was once 507...

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Briantist's 38,908 posts GB flag
Tuesday, 19 July 2011
10:33 AM

Morning all, i have brought my sky card away with me to the south of Spain, where there is a set top box working on the free view channels only with no card installed, why wont my card work as it tells us wrong card inserted, is there a registration i can do with our card within the set top box here

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Nigel210's 1 post GB flag
12:33 PM

my tv will not work when conected to skybox

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les's 1 post GB flag
Wednesday, 20 July 2011
mrs morris
9:58 PM

I have just had a new sagem freesat box combined with a new sat dish which has a hdmi cable
On the odd occasion true movies 2 loses its signal for a few seconds then comes back on
I checked other stations and they all seem to have a full 5 bar signal strength
I contacted the company who installed it and they didnt seem to allay my worries
After that another channel played up but this time it became channel 4 then channel 5 then returned to what it should be
Is this normal?
I am told that satelitte dishes arent perfect and this is normal????

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mrs morris's 1 post GB flag
Friday, 22 July 2011

2:13 PM

mrs morris: I suspect your satellite dish may be very slightly out of alignment. You would normally expect all channels to be stable for 99.99% of the time.

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Briantist's 38,908 posts GB flag

2:27 PM

les: I'm sorry, but that's not much to go on.

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Briantist's 38,908 posts GB flag
6:54 PM

Can anybody help with a no signal 36 code?

We have a sky box and keep getting this code and losing a few channels (mainly BBC & channel 4). Sometimes we do get all channels with no problems so we know its not a problem with receiving the signal to our box?

Can anybody help???

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Martin's 2 posts ES flag
Saturday, 23 July 2011
9:55 PM

Hi the past 2 days i have had no signal when i turn on the television- i am with sky and the error code is 29 after calling up customer support & doing what they say it eventually works again, however worry that it is a problem with the satellite dish. Any help please ?

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shaun's 1 post GB flag
Sunday, 24 July 2011
jane eastwood
12:25 PM

i have a bush freesat box live in a communal block of flats never get channel 5 or free movies and some days in afternoon and most sundays get no channels except bbc news what is the problen

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jane eastwood's 1 post GB flag
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