menuMENU    UK Free TV logo Help!



Click to see updates

My ONdigital box is missing some Freeview channels

My ONdigital box is missing some Freeview channels

My ONdigital box is missing some Freeview channels
published on UK Free TV

You can take out the card, it is no longer any use to you.

The ONdigital boxes do not automatically retune, so you will need to follow these instructions:

All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
I have now lost all signal can you tell me what the problem might be?2
I have a Durabrand cg5660-m and I need the lock key code!3
What is the Inversion Effect and why does it effect my Freeview TV reception? 4
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca5
My high gain aerial can't get all the Freeview channels I expected6

Thursday, 7 April 2011
Tony Davies
1:55 PM

I have a Ondigital box DTR735 i have tried to re-tune but it asks me for Parental lock, which i do not know, any ideas to overcome this ?

link to this comment
Tony Davies's 1 post GB flag
Mike Dimmick

11:28 PM

Tony Davies: The Pace DTR375 is on the list of 2k-only equipment. If you're using a transmitter that's just started switchover and have been prompted to retune this week, I'm afraid the box has become obsolete, it doesn't support the mode that the BBC channels are now transmitted in, and that all other channels will be after the 20th.*

You could try 0000, but it probably wants the code that was entered long, long ago when onDigital was still running and there was a viewing card in it. That's the only reference I can find in the manual:


* Some transmitters have late, post-Step 2, mode changes on some or all of the commercial multiplexes. These channels will continue to work until then. (RG47SH)

link to this comment
Mike Dimmick's 2,486 posts GB flag
Tuesday, 7 January 2020
phil evans
9:41 PM

Today 07/01/2020 my TV stopped showing all HD chanels is there a problem with Mynydd Machen relay station.

link to this comment
phil evans's 1 post GB flag

10:23 PM

phil evans :

Blimey, how did you dig up this page, Ondigital boxes went out with the ark. But aside from that, there are no reports on the Mynydd_Machen transmitter page. I can't find any problems listed either by Freeview or the BBC for the transmitter, nor is it listed for Planned Engineering.
However, there is still some of the unusual weather related Tropospheric Propagation around in some areas, see Effect of tropospheric ducting on Freeview | Help receiving TV and radio

It won't always (necessarily) affect all multiplexes at any given time, but it could affect all at any time.
If you haven't retuned, it should return as conditions stabilise. If you have retuned, try again, you may even pick up the wrong region or transmitter and it will all disappear again and you'll have to retune again when conditions change/stabilise.

link to this comment
Chris.SE's 4,201 posts GB flag

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.