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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Monday, 20 January 2014
Mark M
8:34 PM

Seems no one can help Angie or myself, or maybe someone who can just hasn't seen our posts as they are over a month old.

So lets try again.

Mines a Thomson box, can't remember model (not sure what Angie has).

Both have same problem, gaps in schedules.

This makes setting programs in advance a pain, trying over and over again until the program appears, and even worse mean series being recorded fail to set the next episode if it's in a scheduling black hole (luckily we can set most things that don't appear on the SKY+ box, but there are times we need to record more than 2 things at once, or the SKY+ gets clogged up with 'er indoors Disney movies)

Mine has had aerial taken out & channels rescanned, it's on 8 day EPG, has no top up card in it, and has been powered off numerous times.

As the disk is over 50% full I don't want to completely reformat the whole thing.

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Mark M's 3 posts GB flag
Wednesday, 12 February 2014
3:19 PM

hi,i have lost my freeview channels and tried everything suggested to try and retrieve them, is there something you can recommend

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allan's 1 post FR flag
Stuart Gray
4:52 PM

maybe all of us who use the Monmouth transmitter have lost a signal since lunchtime

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Stuart Gray's 1 post GB flag

5:14 PM

Stuart Gray: Monmouth (Monmouthshire, Wales) Freeview Light transmitter | - 11 years of independent, free digital TV advice

"MONMOUTH transmitter - Freeview: BBC Digital TV Off Air from 13:23 today, HD Digital TV Off Air from 13:23 today. DAB: BBC National DAB Radio Off Air from 13:22 today. "

It does help if you way here you are...

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Briantist's 38,899 posts GB flag
Saturday, 5 April 2014
Christopher Pugh
11:27 AM

I have a TVonics MDR252 Freeview box connected to a Philips 17 inch 4:3 aspect ratio TV. The box is set to give a centre cutout picture. This has worked OK until April 3rd 2014, when I rescanned the box. On COM 6, (UHF channel 39 Sutton Coldfield transmitter), when selecting either 4music, Film4+1, 4seven or Ideal world channels, the picture is displayed in centre cutout mode, as expected. After 3 seconds, it changes to widescreen mode. This does not happen on Viva or Yesterday, which broadcast on the same multiplex/channel.
I have tried a factory reset and retuning the box to the Waltham transmitter where the same thing happens. Any ideas? The aspect ratio can be changed in the settings menu, but the picture reverts to wide screen after exiting the menu.

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Christopher Pugh's 4 posts GB flag

8:48 PM

Christopher Pugh: Provided that can put up with the inconvenience of having to use the TV / AV button to select your Freeview box as the input, then your problem might be rectified by opening up the scart lead socket and snipping the wire connected to pin8.

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jb38's 7,179 posts GB flag

10:38 PM

Christopher Pugh: I've recently noticed that most transmissions normally now go to widescreen (ie - bars at bottom & top) automatically on my CRT via digibox looking at Waltham. Frankly, I wouldn't worry about it, and its nice to actually see the sides of the frame....

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MikeB's 2,579 posts GB flag
Friday, 25 April 2014
David Wilson
2:40 PM

I am unable to receive any programmes on freq C24 (STV, CH 4, CH5 etc) despite trying reset procedure many times. I have also tried manual scan search which shows signal quality as poor or none. This has been like this for several days now - any ideas what the problem could be?. Postcode is EH6 8PQ, many thanks.

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David Wilson's 1 post GB flag
David's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
Sunday, 11 May 2014
Mr White
7:21 AM

Why am I getting an audio delay on certain channels like Pick and E4+1

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Mr White's 1 post GB flag
G Moses
8:32 AM

I am serviced with freeview by the Beecroft transmitter in Leeds. I have no channels this morning 11/05/2014 except for the Chart show tv channel. Any idea's whats going on ?

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G Moses's 2 posts GB flag
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