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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Thursday, 14 April 2011
8:54 PM

My Teco tv with built in freeview has lost itv and many of the freeview channels but I have tried the reset from the mains etc but no joy!
I have no idea how to factory reset this tv and if I try to retune on Dtv settings it won't allow me. Can anyone help me please. I am in ng243jt newark on Trent.

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Samantha's 1 post GB flag
Samantha's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
Helen L
8:58 PM

I live in NG11 and lost ITV, Channel 4 and 5 on my HUMAX PVR-9200T and on my Sony Bravia KDL-37V-4000.

I did as above but now the channels have disappeared. Can see ITV1 on channel 802 but has a very poor signal.

Have removed the booster and reset but still did not reappear.

We have an aerial on the roof.

Please help.

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Helen L's 1 post GB flag
9:13 PM

Hi I am in NG7 and have the same issue as Helen above.

E4 etc

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gavin's 6 posts GB flag
9:23 PM

Me too - I'm in NG2 and my Humax PVR has been fine until the switchover - now I've lost ITV, Channel 4 etc. BBC is fine. Friends locally have exactly the same problem with differnt equipment.

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Dom's 1 post GB flag
9:26 PM

Hi, I am in B91 and I have also just lost ITV1, Channel 4, Channel 5 and ITV 2.

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Martin's 1 post GB flag
10:21 PM

I am in NG25 and just checked Ch 31 554Mhz from Waltham (ITV1,2,Ch4 etc). All seems fine

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Tim's 3 posts GB flag
gary ncfc
10:23 PM

same problem here i have a wideband areial and a new durabrand box and lost itv 4 5 and few others i in ng3 st anns

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gary ncfc's 1 post GB flag
gary's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
Rudy Walker
10:27 PM

Re-tuned to no avail... Brand new house brand new arial fitted... worked very well until a few days ago and now missing channels (ITV, Channel 4, Channel 5 etc basically channels within 2 groups) Where are they now and why can't I receive them anymore?
NG17 area (53.0916,-1.2495) 

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Rudy Walker's 5 posts GB flag
j j
11:07 PM

Itv 1, 2, BBC4, channel 4,5, more 4 plus loads more have poor signal strength and not showing picture or sound properly, re tuned several times to no avail, we have a proper aerial, PE11 area

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j j's 1 post GB flag
11:34 PM

we have freeview tv and have lost itv and itv 2 and many more am in PE11 3LQ have done all of the above unplugging etc etc but not worked

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Amanda's 2 posts GB flag
Amanda's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
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