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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Sunday, 4 February 2018
D Westland
12:53 AM

Hi, my postcode is AB24 2GF, I only get 20 Freeview channels as my transmitter is Balgownie which is from the Durris Transmitter. Why do people in other areas of Aberdeen get all the freeview channels and will this change in the future for the Balgownie transmitter.

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D Westland's 1 post GB flag
D's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage

2:38 PM

D Westland: Balgownie is a low powered relay station which serves an area that does not get good reception of Durris. The commercial broadcasters are not interested in broadcasting from such transmitter (there are over 1,000 of them) which only cover a small area of population and would not produce a worthwhile return on investment. According to the Digital UK postcode checker, you could potentially receive the COM4-6 multiplexes from Durris, however this would be at a low signal strength and would likely be prone to problems. You would probably be better off looking at getting Freesat if you want more channels.

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StevensOnln1's 3,569 posts GB flag
Tuesday, 6 February 2018
tony royston
11:44 AM

update on my problem, sorry for not putting postcode, it's ss12 0je, should have good reception as per digital tv. no signal now limited to d3+4 channels,(found bad joint in aerial cable), borrowed tv from neighbour same result, aerial appears to be same as wideband, installed 9 years ago

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tony royston's 2 posts GB flag
tony's: ...
8:56 PM

StevensOnln1: satellite not an option either as I have a wood across the road with large beech trees etc and I cant get a satellite signal even our broadband is poor so not that great streaming either, I feel a bit annoyed I have to pay for a tv licence without actually having a reliable service available to me.

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Marshall's 6 posts GB flag

10:46 PM

Marshall: Your licence fee has nothing to do with how you get your signal - its gives you the right to get one. However, you could try to see if you can resite the dish, so as to avoid the trees.

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MikeB's 2,579 posts GB flag
Saturday, 10 February 2018
peter rance
12:38 AM

I just bought a humax fvp-5000t, i live in Essex, Canvey island and was using the kent signal as its nearer to me. i got in touch with humax as i wanted to know what the manual settings was i was told to put these in
channels 22 23 25 26 and 28

and these for hd 30 33 and 35 using dvb-t2

But channel 25 and hd 33 and 35 all come up with no channels so i got in touch wiith humax and they said they should all work maybe the triple receivers are faulty? Any help on this would be helpful are there any programme channles on 25 33 and 35?
Thanks for your help

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peter rance's 15 posts GB flag

12:07 PM

peter rance: There are various transmitters in Kent, we need a full postcode to enable us to see your coverage prediction.

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StevensOnln1's 3,569 posts GB flag
peter rance
12:44 PM
Canvey Island

Further to my question i live on Canvey Island essex ss8 7rn my outside arial is a new one and pointed to the Kent Signal as its stronger than the london one,. on my old Icecrypt the manual numbers were
46 43 40 45 39 54.
The Humax people gave me
23 26 25 22 and 28 (25 no channel come up )

hd 30 33 and 35 ( 33 and 35 no channels come up)

I bought the Humax fvp-5000t on the 14th of Jan this year, Just want to know if my unit is faulty as humax said i should get 25 33 and 35, Just wondered what are supposed to be on these Thanks again peter

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peter rance's 15 posts GB flag
peter's: ...

2:28 PM

peter rance: Humax have given you the UHF channel numbers for the Crystal Palace transmitter in South London, whereas it sounds like your aerial is pointed at the Bluebell Hill transmitter in Kent which uses UHF channels 46/43/40 for PSB1-3 and 45/39/54/32/34 for COM4-8 (there is also the lower powered local mux on 27).

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StevensOnln1's 3,569 posts GB flag
peter rance
3:16 PM

StevensOnln1: thank you for your help so i should be using the kent ones , would not mind but i did tell them so there is nothing wrong with the unit i , my arial is set up for the strongest signal Bluebell hill i remember that when i had a new arial put up for my icecrypt, and i believe i got the manual channels from this site.

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peter rance's 15 posts GB flag
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