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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Sunday, 13 June 2021
S
StevensOnln1
sentiment_very_satisfiedPlatinum

12:59 PM

Jeff Curtis: GB News in broadcast on the COM6 multiplex, which is on UHF channel 48 from Emley Moor and is predicted have a good signal at your postcode.

link to this comment
StevensOnln1's 3,081 posts GB
Tuesday, 15 June 2021
David Mundy
9:56 AM

freeview channel 236 (GB News) is almost inaudible on my smart TV whereas every other channel is just fine, both picture and sound. What might be the problem?

link to this comment
David Mundy's 1 post GB
S
StevensOnln1
sentiment_very_satisfiedPlatinum

1:35 PM

David Mundy: I haven't watched the channel, but from comments I've seen on this website and elsewhere GB News have a major problem with sound quality, so if all other channels are working there is probably nothing wrong at your end.

link to this comment
StevensOnln1's 3,081 posts GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

5:23 PM

David Mundy:

The sound quality and levels have a lot to be desired, hopefully they'll get it sorted soon before a lot of people give up!

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Chris.SE's 2,244 posts GB
Wednesday, 23 June 2021
L
Leitch
6:19 PM

What is wrong with carrier 29 from Craigkelly (Blackhill)?
All other carriers are showing 100% but "no signal" showing on all channels on carrier 29.
This has been going on for weeks.

link to this comment
Leitch's 1 post GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

11:57 PM

Leitch:

The Craigkelly transmitter is on the North side of the Firth of Forth almost due North of Edinburgh and is a separate transmitter from the Black Hill transmitter which is about 2/3 of the way between Edinburgh and Glasgow.

UHF C29 at Craigkelly is the SDN multiplex. See https://www.freeview.co.uk/corporate/platform-management/channel-listings for which channels are carried on which multiplex.

I can't find any current faults listed for Craigkelly by Freeview, and it's not listed for Planned Engineering this week, but it was last week. If you perhaps retuned when C29 was off-air, it may have cleared the correct tuning.
See in your TV's tuning section and try a Manual tune for UHF C29 which will hopefully restore your channels.

link to this comment
Chris.SE's 2,244 posts GB
Thursday, 29 July 2021
A
Andrew Fox
3:16 PM

At first, Freeview reception was shady and now it is none existent at certain times of the day.
The degradation of signal is truly remarkable and beggars belief. Even the BBC services are unobtainable at certain times and no ITV/Channel4/Channel 5 at all.
Previously and prior to the 5G install, we could receive usually 136 TV/Radio channels. Now we are lucky to get 50 and sometimes none.
I know it is not an aerial issue as I used to install them. We retune the TVs in the house every day so no 'update' issues either.
A few days ago , we retuned to 136 channels again briefly (it lasted 2 days). I guess it was because the 5G mast was undergoing maintenance.
Please advise

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Andrew Fox's 2 posts GB
Friday, 30 July 2021
C
Chris.SE
sentiment_very_satisfiedPlatinum

6:51 AM

Andrew Fox:

I'll respond to your post on the Idle transmitter page. I doubt this has anything to do with the purported 5G masts.

link to this comment
Chris.SE's 2,244 posts GB
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