If the above method does not work, the LNB may have a fault.
Press the [SERVICES] button and then press    then [SELECT]
On Sky HD, press the [SERVICES] button and then press    then [SELECT]
Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".
Your first action should be to switch off the Sky box with the remote control and then unplug the mains supply to the box by switching off the mains socket and pulling out the black mains plug from the back of the Sky box. Then wait at least 5 minutes. Then put the mains plug back into the back of the Sky box followed by reconnecting the mains supply and switching that on. Then wait another 5 minutes to let the Sky box set itself up again. Then use the remote control to switch it back on to its normal operation and check that the TV shows a picture and gives sound (it will normally show channel 998 first). If all is well then problem solved. If you still don't get sound and pictures, try changing channel to 101 and you should get BBC1. If not, then the Sky box probably has a fault that should be reported. If you took out the insurance it should be covered, otherwise they will charge.
I have 2 Dion DigitalSet Top Boxes that I've had for some years. All of a sudden one of them has lost all the channels. I have tried retuning, factory reset, everything, but it just keeps saying 'no carriers detected'. I haven't moved anything around and have checked that nothing has become dislodged. The other box is still working fine.
Hi, we have just installed our old sky box in our village hall. WEe tried it and were able to get Free View. No the sky box will only play sound and the TV display "No Signal".
Having read all the previous notes and having followed all the instruction am I doing something wrong!! I even connected the Sky Box by 2 methods and they both gave the same results.
It would appear that you had been getting the 'free to air' channels via your Sky box (not quite the same as Freeview as they are purely terrestrial transmissions). Try disconnecting the mains supply to the box for at least 5 minutes, then plugging in the mains again and wating another 5 minutes before try to see what sound and pictures you get. If there is still nothing then you may have a fault in the box.
After recent storms here in Mallorca ( south east) we've lost all BBC channels ,tried retuning sky box ,with no results ,although we've still got sky news ,challenge,just about channel 5,pick,and other freesat channels,tried retuning through service button manually inputting settings ( not sure if theyre correct though,got them off internet )altering LNB,albeit by hand ,we can tell they're still there as late at night we get the faintest picture for few minutes then it goes off,I'm assuming that's when the signal is stronger?
Would like if possible some tips to see if I can get it back to what we had two weeks ago ,thanks Ian .
Do you mean Mallorca in the Balearics? If so, you are lucky to get any signals from the Skysatelliteservices. Sky only has rights to transmit various programmes to the UK territories and they do not provide viewing cards to non-UK addrersses.