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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.

Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".

  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].

Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.

All questions
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Saturday, 9 July 2011

6:17 PM

GIna: Error code 29 just really means that the box is not seeing the default transponder.

To rectify the problem start by taking its power lead out and waiting about 15 secs before re-inserting it again, then wait for about another 20 secs or so to let it initialise before pressing the Sky button, once done let it go through its usual "searching for listings" procedure.

If however it doesn't respond to that then that could possibly indicate that the dish has moved slightly out of alignment, or that the box itself has developed a fault.

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jb38's 7,179 posts GB flag

6:27 PM

christy m: If the dish with wires on it was operational when the last tenant left then it should still work when you connected your box to it, as "no signal" could be caused by a bad connection to your box (maybe "F" plug, short circuit) or that the LNB on the dish is faulty, or the dish is out of alignment, even the possibility that the last tenant was using it for continental TV reception on 19.2 degrees.

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jb38's 7,179 posts GB flag
Wednesday, 13 July 2011
Dr B Redfearn
12:41 PM

I have recently noticed that on switching to BBC1 HD there is now only a no signal motif displayed. Previously all was well.
All other HD channels seem normal.
I live on the west coast of the Isle of Man.
I have a pair of Panasonic Freesat recorder/receivers set up in two rooms with two HD TVs.
The problem appears on both TV screens.
Can you help please.
Dr B Redfearn

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Dr B Redfearn's 3 posts GB flag
4:55 PM

I get the Technical Fault message on all channels if I try to change channel between 7pm and about 8pm. There was a previous period when this happened. In the intervening, when things worked properly, there was always one of those momentary picture freezes at the start of The One Show. Is there a connection and why is 7pm significant?

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Tony's 1 post GB flag
6:48 PM

Will a 1.45 dish work freesat in torrevieja spain and what lnb and freesat box do you recomend many thanks

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kev's 2 posts GB flag
Thursday, 14 July 2011

7:55 AM

Kev - I think you will have to check this out locally as reception around Torrevieja seems to vary dependent on your exact locus - your dish size - and your receiver and whether your satellite signal is being beamed from Astra 2A or 2D. 2D transmissions are primarily focused on the UK and in general a larger dish is required in Spain.
There are ex pat riggers working in your area and they may be able to offer you a more accurate assessment of what's required.

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lesnicol's 991 posts GB flag
2:43 PM

Many thanks les will look into it when i am back over there kev

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kev's 2 posts GB flag
Friday, 15 July 2011
8:54 PM

THANKYOU FOR A USEFULL SITE i have the same problem and have found the solution was to unplug sky box all connections remove sky card leave switched off for at least 1 min.turn off tv and also the broad band box.reconnect phone line then usb then connect power lead and switch on in that order.sw on brod band box wait till that has fully auto linked to sky box all lights on then tv. then using the tv handset go to settings and select HD2 insert sky card after wiping the chip with a peice of clean paper not tissue and no cleaner. use sky buttons to select menue then you should be ok
this works every time for me SKY box manufacturers should sort this out it also happens with freview wit this i just turn off freview at mains wait for about 2 mins then turn on all then ok

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david's 1 post GB flag
Saturday, 16 July 2011
1:07 PM

if you have problems with yr sky/freesat,im an ex fitter,,
plesae feel free to email me ,and ill respond asap,to give advise

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neil's 1 post GB flag
Thursday, 21 July 2011
j h gordon
11:58 AM

The skydigibox is receiving power OK but the red light which lights when I use the remote is not lighting and I get no response from the remote. I have changed the batteries in the remote and checked the connnections at the baack of the box
The dish is attached to the wall of the house and in the recent windy rainy weather the picture would sometimes break up.

Postcode KT23 4DX

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j h gordon's 1 post GB flag
j's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
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