Menu buttonMENU    UK Free TV logo Help!
securesearchsettings

 

 

Click to see updates
To join, leave or change ukfree.tv updates by email, enter your email address here:
 

What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


All questions
Can I stop paying Sky and use my satellite receiver to get Freeview ?1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau2
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
Can I stop paying Sky and use my satellite receiver to get Freeview ?2
I have a Panasonic TV with integrated Freeview how can I record Freeview channel3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Comments
Sunday, 15 May 2016
T
Tim
10:40 AM

Help!
have lived in Austria for 6 year and had no problems with SKY reception; HOWEVER since March this year I have "Lost" a lot of channels. I can receive SKY Sports News HD and Sky Sports 1HD but 2,3,45 and F1 HD keep coming up with no signal being received!
Have also lost Sky News, Sky Atlantic and a lot more. The signal strength on Line 1 and Line 2 can suddenly drop off on 1 line but even when both are good it makes no difference.
In addition the Network ID is correct 0002 BUT the TRANSPORT STREAM is 07d2 (should be d4)Any help/advice gratefully received! Local TV guys have no idea as everything is cable!!!

link to this
Tim's 1 post AT
Wednesday, 18 May 2016
S
sophia
11:13 AM

Your article is fantastic. Last week my Sky Digibox was also giving me the same problem. I applied your steps and the steps as mentioned below :---Press "Standby" button available on your Sky Tv remote.
--Now turn "off" your Sky box and unplug it from the mains supply.
--You have to also disconnect all your devices such as Sky Tv with your Sky Tv box. Make sure you unplug those devices as well from the mains supply.
-- Look over "power light" on your Sky box, it must be turned "off". Examine whether other devices are also turned "off".
-- Eject the Sky viewing card from the front flap on your Sky Tv box. Do check for any damage on the viewing card. If there is any brown mark on your viewing card then you don't have to worry as it is normal and will not affect your Sky Tv box.
-- Now connect all your devices to the mains and switch them "on".
-- After 3 minutes, press the "sky" button available on your Sky Tv remote. A green light will be illuminated on the front panel of your Sky box. It is an indication that Sky Tv box has been turned "on".
--Insert the Sky viewing card again on your Sky Tv box. To make sure that you are inserting the card in right direction, Sky logo should be facing upwards and arrows on the card facing downward. Insert the card smoothly into the viewing card slot located on your Sky Tv box.Since applying these fomulas my sky DIgibox is running in perfect condition. If you are not satisfied with the above solution you can visit here http://qwikfix.co.uk/sky-tv-viewing-card-reset/.

link to this
sophia's 2 posts IN
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.







Privacy policy: UK Free Privacy policy.