If the above method does not work, the LNB may have a fault.
Press the [SERVICES] button and then press    then [SELECT]
On Sky HD, press the [SERVICES] button and then press    then [SELECT]
Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".
Natasha: To leave ukfree.tv membership, you need to click on the envelope icon along the UKFREE.TV Help! coloured bar near the top of your browser window and this will give you the 'leave' option. I wonder if you'll remain or 'leave' the EU in two and a half weeks' time! Richard, Norwich.
Natasha: I am not sure how you could delete a comment on ukfree.tv once you have posted one. You would need to ask Brian Butterworth, 'Briantist', who is the owner of the ukfree.tv website! Sorry, I can't be of any more help on deleting posts! Richard Cooper, Norwich. PS I am glad your problem is sorted!
Pam Paterson: Have you contacted Sky's technical support? Power your box off at the mains for a couple of minutes then turn it back on and give it 5-10 minutes to go through it's startup procedure and scan for channels, then if it isn't back to normal give Sky a call.