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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


All questions
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
Can I stop paying Sky and use my satellite receiver to get Freeview ?2
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
Can I stop paying Sky and use my satellite receiver to get Freeview ?2
I have a Panasonic TV with integrated Freeview how can I record Freeview channel3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Comments
Monday, 6 June 2016
R
Richard Cooper
11:10 AM Norwich

Natasha: To leave ukfree.tv membership, you need to click on the envelope icon along the UKFREE.TV Help! coloured bar near the top of your browser window and this will give you the 'leave' option. I wonder if you'll remain or 'leave' the EU in two and a half weeks' time! Richard, Norwich.

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Richard Cooper's 424 posts Gold Gold GB
Richard's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
N
Natasha
11:13 AM

Richard Cooper: will that also delete my comments?

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Natasha's 5 posts GB
R
Richard Cooper
11:21 AM Norwich

Natasha: Hi Natasha. I'm not sure why you would want to delete your comments. Can you enlighten me? Thank you.

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Richard Cooper's 424 posts Gold Gold GB
Richard's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
N
Natasha
12:01 PM

Richard Cooper: I just wanted to delete them. And my problem is sorted now so there is no need for my comments to be on here!

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Natasha's 5 posts GB
R
Richard Cooper
12:30 PM Norwich

Natasha: I am not sure how you could delete a comment on ukfree.tv once you have posted one. You would need to ask Brian Butterworth, 'Briantist', who is the owner of the ukfree.tv website! Sorry, I can't be of any more help on deleting posts! Richard Cooper, Norwich. PS I am glad your problem is sorted!

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Richard Cooper's 424 posts Gold Gold GB
Richard's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Wednesday, 24 August 2016
P
Pam Paterson
1:20 AM

I have been without Sky for over a month. I thought it was due to bad weather. I cannot record. Those planned for recording cannot be viewed.

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Pam Paterson's 1 post GB
S
StevensOnln1
11:34 AM

Pam Paterson: Have you contacted Sky's technical support? Power your box off at the mains for a couple of minutes then turn it back on and give it 5-10 minutes to go through it's startup procedure and scan for channels, then if it isn't back to normal give Sky a call.

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StevensOnln1's 139 posts Silver Silver GB
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