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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


All questions
Why are some channels free on Freeview but paid-for on satellite?1
Are digital TV pictures better?2
How much less interference is there on digital TV?3
I currently have an NTL cable line for TV. Will I be able to use this to receive4
Can I use a ex-Sky box to receive aerial Freeview?5
In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
Can I stop paying Sky and use my satellite receiver to get Freeview ?2
I have a Panasonic TV with integrated Freeview how can I record Freeview channel3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Comments
Monday, 1 April 2019
L
Lizzymint
8:37 PM

After looking at the 'green' reception areas from the division transmitter
it is noticeable that the coastline of Carrickfetgus
Is not included in the division mountain mast. Many
programmes on HD and many from the 50's upwards do
not have a strong enough signal.
It states in the information on Google that an alternative signal mast needs
to be located. However it doesn't say how or where I should
find this. The change has removed nearly half our available
programmes and we are still paying the same tv licence.
Are we going to get a reduced licence because we can't get
The BBC HD programmes

link to this comment
Lizzymint's 1 post GB
S
StevensOnln1
sentiment_very_satisfiedPlatinum

10:15 PM

Lizzymint: Your TV licence is a licence to receive TV broadcasts, it is not a subscription and does not entitle you to receive any particular channels. I assume you're talking about the Divis transmitter (there isn't one called Division that I'm aware of). If you provide a full postcode we can see what reception is predicted at your location and offer further advice.

link to this comment
StevensOnln1's 2,633 posts GB
Saturday, 10 August 2019
H
Howard
4:20 PM

Live in Bulgaria, have 1.5 meter Dish aimed at Sky but want out of Sky and subscribe to other streaming services. Can you recommend a suitable receiver like Satfi's Travel-Vision R7 - 80 Astra 2 EU Beam. Tnx H

link to this comment
Howard's 1 post BG
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