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All posts by Clare McNeil

Below are all of Clare McNeil's postings, with the most recent are at the bottom of the page.


Hi I am not receiving BBC1, BBC2, BBC3 BBC 24h hour news channel properly. I have had an engineer out to ensure my TV is fine. Either I get blocking (no signal) or picture & audio break up. The channels are effected mostly between 8pm -10pm. This has just started last week. Please help can't spend a year watching TV like this. Thank you.

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Hi Page thank you, I was beginning to think I was the only one. Yesterday & tonight, thankfully, the BBC signal has been OK. Maybe the Whitehawk Hill transmitter engineering works have finished. Hopefully it should be OK now - dare I say it. But I agree this week the BBC signal has been shocking. I will still monitor the situation just in case.

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Hi Brianist, thank you for answering. Can you please tell how long this situation is to continue - "TV (digital) Possible weak signal" please?

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Hi Brianist, my analogue signal was awful too according to my engineer. I have tweeted you just now, but its hard to get across what you want to say 140 characters. Please may I ask a)Was the poor signal analogue & digital due to the engineering works on Whitehawk Hill Transmitter b) Have those engineering works now finished c) If so will my signal both analogue & digital return to normal service now? d) will you let us know on here if there will further problems? Thank you for your time. I am sorry I am not technically minded at all - I just wanted to watch my TV like I did b4 with good signal. Thank you.

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Hi the date is 19/9/11 1pm all my digital BBC channels have gone and some ITV and Freeview channels too. Do you know if there is engineering work with the transmitter. Thanks.

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Hi all channels have come back on, thanks for the replies thought it was our aerial as our neighbours' TV OK, but then again they may have just missed the no TV blip. Thanks for engineering work message.

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Hi Brian
Thank you for your speedy response I think I won't re-scan as the TV channels did appear again in their right place without me doing a re-scan. I just wasn't sure if I had to keep doing a re-scan after every time the TV channels went down during engineering work.

Thanks for the engineering updates and for your reply. I appreciate this must be a busy time for you in this area.

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Hi Brian

I wonder if you can help, I have noticed today (6/2/12) 18:30 on ITV1, blocks of different types of colour keep appearing on our TV screens. I have never seen this before. It seems that only ITV1 is effected. I checked your website which says that the Whitehawk Transmitter is not experiencing any problems and no engineering works are taking place. I'm at a lost why this is occurring. We use Freeview, all I can think of maybe its due to the weather. We are not IT minded at all I'm afraid. Thank you for your time and help regarding this matter.

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Hi Brian, thanks for getting back to me. Normal service seems to have returned, thankfully, as it became impossible to watch ITV1 due to the colour blocks flashing up without getting a headache. I will book mark your helps links in case this situation occurs again, hopefully it won't. Many thanks for your help and time with this.

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Thanks Brian and Jay for your replies, most appreciated.

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