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By providing a full postcode (such as W1A 1AA), national grid reference (for example SE123456) or latitude, longitude pair (like 54, -0.5) this page will provide a map, terrain plot and detailed information of the location showing the UK and RoI television transmitters that it is possible you receive Freeview, Freeview HD, Youview, BT TV and Saorview from.
 

(Don't know your postcode? Find it at Post Office Postcode finder).

UK Free TV uniquely shows you transmitter coverage maps, aerial to transmitter terrain plots, the closest 10 mobile phone masts (for possible 5G-at-800 interference) as well as tabulated information (sorted by direction, by received signal strength, by frequency, by service names or by transmitter name).

Sample prediction images

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See sample prediction pages


Click on these links to see how this page looks with these sample postcodes: N181PU, LL130NH, WD49BS, KT89LG, CO159SX, PA286PQ, PL124LZ, AL23XH, TS198EQ, AB561LH.

Please note

These predictions are based upon a rooftop aerial and depend on the suitability of the aerial, the distance to the transmitters, the power of their signals, the postcode area, and local terrain.

Comments
Saturday, 29 June 2013
K
Keith
4:12 PM
Chinnor

Hi,

I am at my wits end with digital TV reception. A bit of background info: my location is OX39 4DT, so Oxford is the nearest transmitter. I have a high gain aerial (or so I am led to believe) suitable for the Oxford frequencies. For the last few years it's worked fine with my Sony Bravia KDL-40W2000 TV of 2007 vintage with built in freeview and also a Sony RDR-HXD560 DVD/HDD recorder. There was occasional breakup on some of the ITV channels, but nothing serious. The antenna has a cable down to the garage where there is a splitter/amplifier that feeds sockets in the living room, two bedrooms and a family room. In one of the bedrooms I have a Technica TV - bought last year from Tesco.

About 4 weeks ago the reception became very bad on the Sony TV, and a bit patchy on the Technica one. It deteriorated to the point where I could only get BBC1 and 2 reliably on the Sony.

So I called in a local TV aerial guy and asked him to sort it out. He said the signal strength at the amplifier was poor, so he went to the aerial which is is on a 1m or so mast at the top of the eaves of the house. He claimed that the problem was that there was a tree in the way - indeed my opposite neighbour has a large cypress tree - and this was the problem. Said he would move the aerial to the other side of the house and fitted onto the chimney, extending the cable back to the original side. I should point out I live in a chalet-style bungalow, so there is no loft access, and hence the cable has to stay where it is...

The result was not good - the Sony could tune into a somewhat smaller number of channels, but no picture - just sound (with a few bits of interference) but NO picture on any channels. Trie a factory reset, etc, no luck.

The strange thing is the cheapie Technica set in the bedroom works fine there, and also works fine plugged into the same aerial socket as the Sony. It reports the signal strengths much the same - BBC about 64% and some of the ITV channels about 55%.

The TV guy (who had spent 3.5 hours by that time) blamed my Sony TV and said I needed a new TV. I'm not so sure though - it seems the signal strength has been degraded by moving the aerial and adding an extra length of cable.

What are my options? Could the signal strength be just too weak for terrestial TV, or is it likely still to be an aerial problem? I am loath to buy a new TV in the hope that it will work better, when the old one did... and the cheap one works fine!

thanks for any help/advice

Keith


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Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

7:14 PM

Keith: As you are located at only 13 miles away from the Oxford transmitter and with according to the terrain indicator a clear line of sight, then in theory anyway you should have good reception.

The point I did wonder about though is when the aerial installer checked out your aerial did he verify that the powered splitter was operating OK? because if he didnt then you should connect the downlead from the aerial directly into one of the room feeds and see if the situation improves, you may of course require a back to back coupler to try this as both connections into the splitter will be male pins.

If convenient though you could temporarily move one of your TV's into the garage and couple the aerial downlead directly into it.



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jb38's 7,179 posts GB flag
J
Jenny
9:02 PM
Wirral

I live in the Wirral area, (ch62) and all my freeview tvs are not working. I have turned them off for 30 second and turned them back on but that hasn't worked. When I did a manual retune I was receiving channel 63, I searched channel 59 which is on the highest frequency I should be receiving and no channels were found. A message says to check our antenna which has a booster but it is fairly new so shouldn't be having any problems. I was wondering if there has been work on the Winter Hill or Storeton transmitter? If that isn't the case does anyone have any ideas on how to fix this.

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M
MikeB
sentiment_very_satisfiedPlatinum

10:22 PM

Keith: Your TV is perfectly fine, and frankly, a new TV might have the same problems as the old! Sony tuners are fairly sensitive, yet stable - I've got the HX860 and its OK even at high signal strength. Technica isn't a brand known for its tuners, but different tuners react in different ways.

Obviously the change in channels after the recent retunes has had an effect, which we've seen for a lot of people. Even though it was OK before, the retune has just tipped things over the edge. Check what channels your Tv's are tuned into - 53 for Oxford, and 27 for Sandy heath (both have a retune soon, but the channels will the same).

Have a look at A.T.V (Aerials And Television) FM DAB TV Aerial, plus poles and brackets - what is your aerial like, and what is the cable like(poor cable can really make a difference) on your old setup, plus whatever the chap put in.

Your signal strength isn't bad - not perfect, but doable, so a check to make sure that all the connections are OK might help.

JB38 put his finger on the point about the amp - does its work? In fact it could be making things worse, so just bypassing the amp to check might help.

What I cant figure out is why the aerial had to be moved - at least he could have moved it around to face Sandy Heath, and see what happened.












(PE12QN)

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M
MikeB
sentiment_very_satisfiedPlatinum

10:27 PM
Peterborough

Jenny: Winter Hill is on channel 50, not 62. Try a factory retune and see what channel you end up with - if it ends up with another transmitter, then try a manual retune.

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Sunday, 30 June 2013
J
jb38
sentiment_very_satisfiedPlatinum

12:17 AM

MikeB / (Keith): Although DUK's reception predictor would suggest Sandy (@ 41 miles) as being a possible alternative to Oxford, that seen indicated does not fully take into account the existence of multiple obstructions to the signal path between the source of the signal and the receiver, this being very applicable in the case of the signal path between Sandy and Chinnor as seen demonstrated on the link provided, and being the reason why I did not recommend this being attempted.


Keith: If by-passing the powered splitter does not improve the situation then it would be prudent to make a few local (nearby) enquiries for the purpose of determining if the problem is also being experienced by others, as its essential to know whether it is or not before needlessly spending time trying to effect a cure that's almost guaranteed to end in failure.



Terrain between ( m a.g.l.) and (antenna m a.g.l.) - Optimising UK DTT Freeview and Radio aerial location


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jb38's 7,179 posts GB flag
K
Keith
1:37 PM
Chinnor

Thanks for the advice so far...

J: The aerial guy did measure the signal before and after them amp/splitter, and said it was working. I believe him as that was my first suspect, and I bought a new one, which made no difference, so I took it back.

Mike: Indeed the TVs are tuned to channel 53 (oxford), I don't think I could pick up Sandy as there is a large hill (part of the chilterns) in the way. My neighbour opposite and next door both have TV aerials and seem to get reception OK.

I'm wondering if it could be the cable from the location of the old aerial into the garage, as the signal strength is poor at the point the cable plugs into the splitter/amp there. There is no access to this cable but a new one could be re-routed down the eaves (this is a chalet-style bungalow) and then straight into the garage.

I'm pretty sure the problem started when they did the re-tune at Oxford on 29th May, if that helps?

The aerial is a DY14WB from ATV aerials. Why did he move it? Well he claimed the poor signal was due to a (very large - about twice the height of houses round here) cypress tree that was 'in the way'.

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Keith's 8 posts GB flag
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K
Keith
1:49 PM
Chinnor

Just noticed that the nearby mobile phone mast (1.2km south of me) has EE, which as I understand it runs 4G at 800MHz. Not sure when that started operating but it must be fairly recent.

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Dave Lindsay
sentiment_very_satisfiedPlatinum

1:58 PM

Keith: Some of the 4G services will run at 800MHz. However, EE was permitted to use some of its 1800MHz allocation for 4G services.

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J
jb38
sentiment_very_satisfiedPlatinum

4:33 PM

Keith: With regards to the May 29th event, I feel that your problem having apparently started around then is purely coincidental, as the only change that was made at Oxford was to the SDN transmitters (ITV3 etc) operating frequency which moved from Ch62 down to Ch50, nothing else having been altered.

With regards to aerial having been moved, I fully agree with this action if indeed the previous position resulted in the aerial facing into a large tree, as trees can have a serious effect on RF signals and especially so if located at close range, and so this possible reason for your problem had to be eliminated from the equation.

The only point I am not clear about is by you having mentioned the cable from the location of the old aerial into the garage, insomuch when the installer moved the position of the aerial did he not run a new cable from the aerial down to the splitter? or was the old cable of sufficient length whereby it was just diverted? because judging by what you have said with regards to your neighbours reception being OK then the pre-splitter feed from the aerial down to the garage must come under suspicion, such as water having seeped into it at the aerials termination point

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J
jb38
sentiment_very_satisfiedPlatinum

6:15 PM

Keith: In addition to that already said, the only aspect of what your aerial installer had done that did make me wonder is with regards to him aligning the aerial after having repositioned it, because if his signal meter was temporarily tagged onto the aerials termination point then did he consider that the readings obtained were perfectly OK or not?

If it transpired that they were, and as said in your reply that he tested the signal before and after the splitter then that's inclined to indicate that the aerial feed into the garage is OK, as least anyway at the time he checked it prior to it possibly having been rained on.

To be perfectly frank about it, the only way I see your problem possibly being solved is by another "on site" investigation being carried out whilst your reception is down, and with the signal being measured starting from the TV then back tracking with measurements being taken at all cable access points prior to the aerial itself, then finally on the aerial itself should this prove to be necessary.

The reason for the test being made on the aerial itself is due to the fact that you "might" be located in a position where the signal strength shows significant variations in level every few yards or so, and the only way of verifying if this applies or not is to move around whilst holding a test aerial (log types perfect for this) connected into a signal meter that's strung around ones neck so as to be able to observe the signal strength being indicated, this being a standard fault finding procedure.





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jb38's 7,179 posts GB flag
Monday, 1 July 2013
K
Keith
1:55 PM
Chinnor

jb38: I have asked the aerial guy to return and run a new cable down temporarily into the garage to see if it is indeed a cable problem.

One worrying thing is on the Sony menu setup there is an advanced menu which shows signal strength and some numbers to do with the viterbi decoder. The signal strength reads zero!

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Keith's 8 posts GB flag
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M
Mark Chapman
5:25 PM
Weston-super-mare

I live at BS23 3JF and I am going to install an aerial. Is my address in a strong, medium or weak signal area as this information is needed for me to choose the correct aerial.

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D
derek
8:39 PM
Brandon

are there any problems with b b c chanels

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derek's 1 post GB flag
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J
jb38
9:03 PM

derek: If you are receiving Freeview from the Tacolneston transmitter then engineering work is being carried out this week starting today, this resulting in random periods of disruption to the service.

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jb38's 13 posts GB flag
Tuesday, 2 July 2013
J
jb38
sentiment_very_satisfiedPlatinum

9:23 AM

Keith: If you are accessing the signal strength indications via the technical set-up section then were you viewing a programme at the time you accessed this section? because if you were then the programmes mux channel should be indicated along with the strength.

As far as replacing the cable is concerned I would certainly agree with that, as on reading back what you had previously said I just noticed what I had missed before insomuch that you referred to the extra length of cable being added, suggesting that the original section of the old cable is still in use.

As far as I see it though, when an aerial installer is involved then the problem should be easily resolved, as its simply a case of him verifying that the signal level indicated on his meter when tagged onto the actual aerial is above the minimum level for satisfactory reception, then taking it from there right down to the TV's aerial point, a straightforward exercise with the minimum of complications!

I realise that your TV is not bang up to date and likewise its tuner may be slightly lacking sensitive wise to that fitted in your newer Technica, but you did also mention that the Technica was patchy as well which somewhat eliminated the possibility that the Sony had developed a problem.

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dale leggett
12:49 PM
Norwich

may i ask why cant i get bbc1hd bbc2hd itv1hd ch4hd on freeview my mum can i can only on sky

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Dave Lindsay
sentiment_very_satisfiedPlatinum

12:51 PM

dale leggett: Perhaps because your receiver isn't capable of receiving the HD signals. A make and model number would allow us to check this.

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I
ian
1:10 PM
Hove

hi,
am i right in thinking that 61dBm would be 61dB at around 1259 watts?

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ian's 1 post GB flag
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I
ian
1:48 PM
Hove

Ok, but say a mast is transmitting at 61dBm, on a spectrum analiser would this (without use of an amp) ever show above 61dB?

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Briantist
sentiment_very_satisfiedOwner

2:42 PM

ian: "61dB" is a ratio, not a measure of power.

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Briantist's 38,929 posts GB flag
Thursday, 4 July 2013
K
Keith
9:36 AM
Chinnor

jb38: Guess what.

We routed the aerial down straight into the Sony TV. Perfect picture.

Then connected it via the splitter/amp. Broken picture...

New amp and everything is working fine, signal strength indicator on the sony is high.

Not sure why he didn't figure out the amp was the problem first time round, however it all works now, thanks.

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Keith's 8 posts GB flag
Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

4:48 PM

Keith: Thanks for your update and pleased to hear that the problem is finally solved, but though as far as the issue concerning the splitter / booster is concerned this "was" the device that had initially came under suspicion as being the reason for your problem, as in my original reply (@ 7.14pm / 29th) to your posting I had queried if this device had been checked out by the aerial installer, you having confirmed in your reply (@ 01.37pm / 30th) that it had been, and adding words to the effect that your own suspicions were also with this device and why you had purchased / then returned another booster which when installed as a replacement had not made any difference to the situation.

Although everything appears to be OK now and I suppose that's all that really matters, but from my point of view (as an engineer) there is still an iffy element about the exact reason for your problem, because "if" the original cable had been OK then the problem was being caused by the booster / splitter, but as the replacement booster / splitter referred to was found not to have made any difference to the situation then the reason for the problem automatically reverted to the cable being faulty, as I would find an aerials coax downlead, as well as the booster / splitter attached to the end of failing at the same time a little too coincidental to be factual, my suspicions being that the aerial installers words vs actual actions are not necessarily running in parallel lines and something had been overlooked that he cared not to mention.


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jb38's 7,179 posts GB flag
K
Keith
5:18 PM
Chinnor

jb38: I wonder if it's possible to damage an amplifier/splitter by e.g. shorting its output. Since at some time it did work, and changing it made no difference (this was about 3 years ago).

Like you I am a bit mystified as to why he didn't identify the problem as being with the splitter. He claimed to me originally that the signal strength was weak but the booster was doing its job. It was after that he decided to move the aerial and made matters worse.

Still it works now and I can go and watch the tennis!

- Keith

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Keith's 8 posts GB flag
Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

6:27 PM

Keith: The only type of aerial amplifier / booster than can be damaged by causing a short circuit across any of their sockets (whether input or output) are the types that provide power to a mast head amplifier, the 5 / 12 volts DC being on the aerial input socket, the power travelling "up" the downlead and into the mast head amplifier located on either the aerial itself, or alternatively a small box mounted on the mast pole.

My personal suspicion is that the problem was purely being caused by the old downlead cable, and if indeed the aerial installer had said what you have reported i.e: signal strength was weak but booster was doing its job, then this is an admission that the booster must have been working because if it wasnt the weak signal would have vanished as there is no in-between states, they either work or they dont!

If the aerial installer left the old booster / splitter with you maybe you could let me know the model number printed on its ID label, as this would enable me to establish whether or not your system uses a mast head amp.

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jb38's 7,179 posts GB flag
Friday, 5 July 2013
K
Keith
10:13 AM
Chinnor

jb38: I ripped open the old amplifier. No real info on it but "Electro-replacement Ltd Model SIG 4". The input is capacitively coupled to a 2 stage transistor amp whose output appears to be inductively coupled to the 4 outputs. No masthead amp.

One point - the 'old download cable' you mention is still in place. I wonder if there was just a faulty connection (he did undo the coax connectors to check them).

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Keith's 8 posts GB flag
Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

9:05 PM

Keith: With regards to the old amplifier / splitter, if the rear of its aerial input socket is coupled onto the PCB via a capacitor with no DC bypass circuit in place then this is a positive indication that your system is "not" fitted with a mast head amplifier powered via the splitters aerial input socket.

As far as the reason for the problem is concerned, I do have to admit that when I referred to you having purchased then returned another booster splitter I was not aware that you were referring to 3 years ago, me having assumed that this had been done prior to making your initial posting, but though if the aerial installer you called in "since" making your recent posting had given the OK to the booster then it had to be the cable / or connections at fault.

But though the fact still remains that if the aerial installer had followed standard fault finding procedures then the reason
for your problem should really have been diagnosed within the first 15 minutes of his arrival, that is "if" on arrival he was kitted out with a proper signal meter thus removing the element of guesswork from the equation.

By the way the only device I know listed as " SIG 4" is made by the company in the undermentioned link, this device having 16dB gain on each of its outputs.

PS: With regards to zero signal until the booster / splitter was changed, pity you ripped it apart because I would have liked you to have tested it out, as I still find it strange for it to be OK on the first visit then suddenly be defective on the next, although I would prefer to keep my ideas about that to myself.

http://www.apt-erlltd.co.….pdf


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jb38's 7,179 posts GB flag
Saturday, 6 July 2013
K
Keith
11:31 AM
Chinnor

jb38: On his first visit, the aerial man definitely tested the signal with some handheld instrument - I did not get a good look at it but it showed several vertical bars on a LCD screen. He told me that the signal strength was weak at the TV, weak at the output of the booster, weaker at the input of the booster and then got his ladder out to measure it at the aerial itself. It was then he claimed it was weak there and the aerial needed repositioning. After that he told me the signal strength was 'good' at the TV, although it could not get any picture! This was when he claimed the TV might be at fault...

Something doesn't add up but I guess I'll never know what, unless the problem reappears.

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Keith's 8 posts GB flag
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J
jb38
sentiment_very_satisfiedPlatinum

4:56 PM

Keith: Thanks for the latest on the issue, however I stick by my previous suspicions with regards to the aerial installer having overlooked the real cause of the problem, but as a face saving measure having covered this up by "arranging" another reason for your difficulty as something does not ring true about what you have been led to believe.

The only thing I will fully agree with the installer about is by his action of moving the aerial, however as your problem has now been rectified I suppose the whole issue to be relegated into the class of being one of those "open verdict" cases as to the exact cause of the problem, albeit I still suspect that the downlead or connections at each end of were really responsible.

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jb38's 7,179 posts GB flag
Sunday, 7 July 2013
C
Carys
12:30 PM
Tyn-y-gongl

Hi we usually get all the channels from North West England and Wales but today all the English channels have disappeared also all the 800 channel numbers have disappeared - I can find no reference to transmitter problems..? HELP please

my TV is Samsung with built in freeview



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Carys's 2 posts GB flag
Carys's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
K
KMJ,Derby
sentiment_satisfiedGold

1:44 PM

Carys: A check on the William Hepburn's tropospheric ducting forecast chart shows that it is quite likely out of area signals could be reaching North Wales at the present time which would account for reception of the NW region transmissions being subject to interference. When the weather conditions change reception will return to normal, however over the next few days reception is likely to vary even hour by hour.

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KMJ,Derby's 1,811 posts GB flag
C
Carys
3:05 PM

KMJ,Derby: Thank you! Hope they get better soon as re-tuning is a pain and setting up timer recordings is just pot luck at the moment will just have to put up with the Welsh service for now.

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Carys's 2 posts GB flag
J
John H Williams
8:27 PM
Dolgellau

Once again I am asking this question, When will West-Wales receive the full allocation of Freeiew channels. It's a shame that some people cannot afford SKY transmissions, I know that Freesat is available free, but the cost of purchasing receivers & dishes are not cheap. Please for everybody sake hurry up with the modifications to the relay transmitters.

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John H Williams's 13 posts GB flag
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Monday, 8 July 2013
K
Keith Nickol
8:28 PM
London

In the Daily Mail weekend guide it lists Drama Freeview as Channel 20. I live in London WC2 and get no reception for Drama Freeviewl

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J
jb38
sentiment_very_satisfiedPlatinum

9:00 PM

Keith Nickol: If you are receiving Freeview from the Crystal Palace transmitter then either go into your TV or boxes set up menu / tuning and select "update channels", or alternatively carry out a "manual tune" on mux Ch25 and this should correct the problem.

By the way, EPG 20 the Drama channel is on the same mux transmitter as ITV3.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

9:26 PM

John H Williams : As you would appear to be receiving Freeview from the Dolgellau PSB only station then the simple answer to your question is that the situation will not change as far as limited channels are concerned, the reason basically being that these missing channels are all profit making commercial channels which are only being transmitted in the first place by the main stations because the returns expected from advertising exceeds the running costs of the service, however in areas such as yours the reverse of the situation applies due to the limited number of homes served by the transmitter whereby the costs of running the service would outweigh the returns expected.

Its exactly the same situation why major retailers generally decline invitations to open a store in small area, i.e: they would be running at a loss from day one.

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M
Matt
11:02 PM
Ellon

Pointing at Durris in AB24... And I'm picking up a German DTT mux (WDR/MDR/BR). Weather maybe?!

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Matt's 1 post GB flag
Matt's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Tuesday, 9 July 2013
N
Norman Cutting
8:49 AM
Berkhamsted

Anyone using the 'Bedmond' (Hemel Hempstead) relay and having problems?
Ch55 not working
Ch50 low quality
Ch44 low signal and low quality
etc.

no reported problems and it seems no way to report problems these days.
Tried 3 TV and 2 different aerials so I don't think it's us.

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Norman Cutting's 2 posts GB flag
Norman's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
N
Norman Cutting
9:40 AM
Berkhamsted

It's all better now.
Obviously this site is going back to it's old habit of being being intermittent without telling anyone.

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M
marie
5:42 PM
Bolton

the only channels l can get on freeview are bbc1 and bbc2,and nothging else.my aerial is in the loft.we are served by winter-hill mast

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Wednesday, 10 July 2013
R
R. Derc
9:25 AM
Tarporley

After being asked whether I want to watch in HD, when yes it changes to channel 868 where there is no signal ?
What going wrong?

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J
john
9:34 AM
London

R. Derc: Freeview hd channel are located on channels 101 to 104 then 232 and 303

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L
Lucy Mumford
4:03 PM
Aberdare

Hi I am in Cwmaman in South Wales and my freeview picture is good but occassionally during peak programme times, the BBC and very occasionally Dave channels loose about 5-15 seconds of sound. This is very annoying during dramas, who dunnits and comedys as I have been missing the crucial elements for about 8 months now. You chart suggested there may a clash with vodaphone's 4G transmitter? What can I do now to get TV with uninterrupted sound? Thanks

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P
Peter Sunderland
9:22 PM
Sherborne

Has anybody any ideas on the following.
Since having to retune to the Stockland hill transmitter a couple of week ago the BBCA group is Ok good signal strength & quality but the BBCB, D3+4, ARQB are only 7 out of 10 signal strength & 5 out of 10 quality. SDN varies sometimes good sometime poor & ARQA has disapeared.
Tried a booster only slight improvement. With current weather often the picture is breaking up or showing no signal except BBCA still good. I get similar but worse results if I try the Mendip transmitter.

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K
KMJ,Derby
sentiment_satisfiedGold

9:40 PM

Peter Sunderland: Before you re-tuned, did you have good reception from Stockland Hill, or were you receiving signals from a different transmitter, such as Mendip? Are you using preferably a group A aerial for Stockland Hill? This would usually be identified by a red plastic stopper in the end of the boom. Whilst reception as you have described can be caused by trees growing in the signal path and selectively blocking random frequencies it is also the kind of results that may be seen when using a group C/D aerial which could have originally been intended for use on Mendip frequencies. Not surprisingly the use of a booster does not improve reception of a poor quality or non-exiatant signal!

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KMJ,Derby's 1,811 posts GB flag
Friday, 12 July 2013
F
Frank Smith
10:19 AM
Haverhill

hi
This is not a problem but comments would be appreciated
My Freeview reception is great using a loft Ariel but my dab reception is very limited also with a loft dab Arial would I improve my dab coverage if I used my Freeview Arial instead

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W
Wendy
10:54 AM
Rugby

marie: This is probably obvious to most on here but I have this problem periodically and you have to re-tune your TV to get the ITV/4/5 back. I had to do this on both my TVs this week. I do not know why so maybe some-one clever can tell me why.

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Wendy's 3 posts GB flag
Wendy's: mapW's Freeview map terrainW's terrain plot wavesW's frequency data W's Freeview Detailed Coverage
D
Dave Curle
11:04 AM
Aviemore

Hi can anyone tell me how many freeview channels i can get in aviemore PH22 1TF with roof aerial

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J
john
11:35 AM

Dave Curle: wa la!

Digital UK - Coverage checker (PH221TF)

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john
11:37 AM
Aviemore

dave:

incase the link appears cut off - potentially around 18 ish - put your postcode in DUK

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C
Caroline
12:25 PM
Southampton

Is there a reception problem on the Tv cannot get several channels this morning, not good! date is 12th July 2013 Shirley Southampton area

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john
12:37 PM
Aviemore

caroline: if you are using the rowridge transmitter (south)last i checked this is undergoing work.

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jb38
sentiment_very_satisfiedPlatinum

8:53 PM

Dave Curle: If you click on "Digital UK tradeview" on the right hand side of your posting this will indicate your reception possibilities for the P/code supplied, which from the Aviemore station is only BBC / ITV / HD services.

However you might manage to pick up the commercial channels from the full service Knockmore transmitter (@ 35 miles / 49 degrees) albeit that two of its commercial channels (Arq A /Arq B) are not shown as being possible to receive, and with the SDN mux (ITV3 etc) being indicated as poor.

Its really a case of pot luck as to whether or not you would be able to receive these commercial channels as variables always exist with any prediction due to the nature of RF signal propagation, i.e: nothing is exact once the signal leaves the mast.

By the way the signal path from the Knockmore transmitter is obstructed in three separate places as indicated on the link, starting at 35mls / 16-17mls / finally at 12mls prior to your location.




Terrain between ( m a.g.l.) and (antenna m a.g.l.) - Optimising UK DTT Freeview and Radio aerial location


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Dave Lindsay
sentiment_very_satisfiedPlatinum

9:10 PM

Dave Curle: In addition to the points made jb38, it may be worth pointing out that the three COM channels from Knockmore are co-channel with the PSBs of Angus, so you "might" find that you can receive all channels from Knockmore, but that during particular conditions the Angus signals degrade your reception.

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Mike C
10:14 PM
Skipton

Getting no signal at BD23 2QY since about 10-15 minutes? anyone else?

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Saturday, 13 July 2013
D
David Curle
4:07 PM
Aviemore

Thanks to David and jb for taking the time to reply.it has been a big help thanks again.
atvb
Dave


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P
Peter Wickenden
6:59 PM
Worcester

Hi I have 3 TVs using 1 rooftop aerial pointed at Sutton Coldfield. 1 of the TVs has always had intermittent breakup and weak signal warnings on BBC channels (mornings and evenings). From your excellent website and the tv's manual tuning feature, I've managed to work out that, after an auto-tune, it should be using channels 39 to 46. It actually displays 23, 39, 42, 43 & 45. I am able to manually replace 23 to 46, but Is there a way that I can stop it using 23 whenever an auto-tune becomes necessary? And, as all channels in use are 100% signal strength (60% on Ch23), why would I be having trouble with the BBC channels which, I believe, are on Ch43?

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Dave Lindsay
sentiment_very_satisfiedPlatinum

7:20 PM

Peter Wickenden: Once a receiver has performed a scan it must "decide" which signals to go with. For whatever reason this TV chooses another transmitter.

I'm puzzled because C23 is used The Wrekin, Bromsgrove and Lark Stone for PSB2 (ITV, Channel 4 etc) and the nearest PSB1/BBCA transmitter on C23 looks too far away. See:

C23 (490.0MHz) after switchover | ukfree.tv - 10 years of independent, free digital TV advice

There is an easy answer and you may kick yourself. The scan runs from channel 21 to 69. Therefore have the aerial unplugged for the first 30% of the scan so as to miss out C23.

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mimi everett
7:34 PM
Gillingham

my pictures keep breaking up and programmes are not recorded is there work being done on the main aerials

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Sunday, 14 July 2013
A
Alex
9:47 AM
Sleaford

Cant get dave at ng34 8tr used to get dave ja view. But that has closed down now. Any ideas would be much appreciated. I miss mvf

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R
Richard Cullen
10:33 AM

This is for Dave.

On June 1 you wrote:
'By using a high-gain aerial you have reduced your acceptance angle. So if the (average) quality over the angle which your aerial works is lower than had you used one with a wider acceptance angle then you will have a lower quality signal. It is a possibility that some object(s) have changed, such as vegetation in the signal path growing.

I think that you should try feeding the output of the aerial directly to one of the TV feeds (sockets), bypassing the amplifier and see if it improves.'

After yet more deterioration/ frustration I finally got up into the loft yesterday and tweaked the aerial back to horizontal (it had sagged a little) (1) and bypassed the amplifier (2). First made no apparent difference. Second - BINGO! Suddenly I have 94 stations and home life is peaceful.

Thanks!

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Richard Cullen's 7 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

2:36 PM

Richard Cullen: Ah, so it appears that the amplifier was pushing the level of the signal up to above that which your TVs can cope.

Whilst it doesn't always work, you may find that you can run the three TVs from the same aerial using an unpowered splitter, this being because the signal is strong enough owing to your proximity and the high transmission power.

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Dave Lindsay's 5,724 posts GB flag
Monday, 15 July 2013
T
toni bussola
10:50 AM
Malton

I intermittently lose reception of Dave and Pick TV. I can still see most if not all other other freeview channels but I get the 'no signal message' for these channels. If at this time I try to rescan, then no channel is found. then later in the same day I can rescan and find and receive the channels again. Then the same re-occurs the next day. I used to get the same problem with film 4, but that seems to be ok lately. Why do I only get loss of these specific channels like this.

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Dave Lindsay
sentiment_very_satisfiedPlatinum

12:24 PM

toni bussola: It would have been useful if you had said which transmitter you are using because it affects the answer!

At your location Bilsdale is good; this carries BBC North East & Cumbria and ITV Tyne Tees. Emley Moor - which carries BBC Yorkshire and ITV Yorkshire - may also be available, and indeed looking on Streetview I can see some aerials pointing to it.

I shall assume you are receiving from Bilsdale. In which case if you have not replaced your aerial from the days of four-channel analogue then it may be a Group A one. This means that it is most sensitive (i.e. is best at "hearing") at Group A frequencies which are the first third of those used for TV. Sensitivity slopes downwards outside of Group A (outside being higher frequencies/channels).

Unfortunately the Commercial (COM) channels from Bilsdale are outside of Group A; they are in Group B which is the middle third of the band. Consequently Group A aerials may be found not to be sensitive enough on those higher channels (frequencies).

The highest channel, and therefore the one furthest away from Group A is C46 which is for COM5 multiplex which carries Pick TV, Dave, Really, E4+1 and others. See here for a full list:

DTG :: DTT Services by Multiplex

For digital reception a receiver requires the incoming signal to be above a particular level - its lower threshold - in order to resolve a picture. Signal levels vary slightly due to the weather and so on. Therefore in order to have reliable reception, the signal level needs to be sufficiently above that threshold such that a slight reduction doesn't put it below. Perhaps your difficulty is that your aerial isn't sensitive enough (as it's a Group A one) to do this, it only providing a signal over the threshold at times when it is a bit stronger.

As such, retuning is a total waste of time. This is not a fault with your receiver 'forgetting' what has been stored and what is being broadcast is not changing such that a retune is required.

If you have a receiver which has a manual tuning function then go to it and select/enter UHF channel 46 but don't press the button to scan/add channels as at this point a receiver often works as signal meter, giving strength and quality, even if the former is under the threshold required (which is what you want). Compare this with C43 (COM4 - ITV3 etc) and C40 (COM6 - Film4 etc) and note down the values. When it goes again (or when it comes back) do the same and you might find the strength has increased.

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Moira Davidson
5:48 PM
Leominster

We have a TV in the bedroom that has always worked on Freeview without any problems but now has a signal strength of 50-59% and no picture. I have reset it several times without any luck. Also, our main TV has, in the last two weeks, stopped getting many channels- Film 4 for example. This has also been retuned. Our aerial is under two years old.
Postcode is HR6

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Dave Lindsay
sentiment_very_satisfiedPlatinum

6:12 PM

Moira Davidson: If you have one aerial which feeds the lounge and the bedroom (and maybe other rooms) then how is this distributed?

If it is a powered amplifier (booster) which it may well be then try turning of the mains supply to it and see if the weak signal drops further. Do this by bringing up the signal strength screen and observing the value then switch off the amplifier. If it doesn't drop then the amplifier isn't doing its job and either it or its power supply is faulty. The fact that the power indicator is illuminated on the amplifier and/or amp's power supply doesn't mean that it is functioning normally.

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Dave Lindsay's 5,724 posts GB flag
Tuesday, 16 July 2013
A
Angela Payne
4:13 PM

Help please! Our Sky subscription is going up hugely and all we watch are Sky Sports 1 and 2.
How can we get these channels on Freeview?
We cannot afford our Sky sub any longger, as pensioners.Could afford a small sub. Please advise.

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Angela Payne's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

4:41 PM

Angela Payne: which broadband do you have?

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Briantist's 38,929 posts GB flag
Wednesday, 17 July 2013
J
John
1:44 PM
Whitby

Hi, I am in Whitby and frequently get the message "New Channels found. press OK to update, etc...

If I press OK to update they are invariably gone by the evening.

Should not bother updating?

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John's 2 posts GB flag
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J
jb38
sentiment_very_satisfiedPlatinum

7:57 PM

John: If you are receiving Freeview from the Whitby PSB only transmitter, then when you state that the channels are invariably gone in the evening are you referring to when you select one from the programme guide it results in a blank screen? or that they are not even being indicated in the programme guide?

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jb38's 7,179 posts GB flag
Thursday, 18 July 2013
J
John
5:20 PM

When you select from programme guide we get a "No Signal Message"

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J
jb38
sentiment_very_satisfiedPlatinum

6:23 PM

John: In that case you should carry out a fresh retune and see if that brings results, if though it doesnt then this could suggest that there is a problem with your aerial system.

If though your TV has a manual tuning facility you could try a signal test check by selecting the tuning menu / manual tune and entering Ch55 (BBC) but NOT followed by pressing search or scan, because if any signal is being received but is maybe under the level required to produce a picture, then its strength / quality will still be indicated as cut off thresholds do not exist with this type of check, if nothing is being indicated then you either have a problem with your aerial system (or cable from) or your receiving equipment has developed a fault.

But though in cases like yours its always advisable to make one or two local enquiries for the purposes of eliminating any possibility that factors external to your household are responsible for the problem, such as interference etc.

By the way, you are indicated as being located at approximately 2 miles away from the transmitter (located in business Park) and with a clear line-of-sight to it.

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Dave Lindsay
sentiment_very_satisfiedPlatinum

7:06 PM

Glenn: Refer to the terrain plot:


Terrain between ( m a.g.l.) and (antenna m a.g.l.) - Optimising UK DTT Freeview and Radio aerial location


The line between you and the transmitter is more or less in line with the motorway. I suggest that the motorway close to you is in the signal path (further away the signal path is far enough above the ground for objects on the ground not to affect it).

I suggest that could be traffic. Does it happen less on Saturdays and Sundays?

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G
Glenn
7:12 PM
Rochester

It's only been happening since Monday, Dave; since the original fault at the transmitter was reported. I've retuned the various boxes a few times during the outages (to no avail) but then they work fine again when the signal picks up next day (until they go down again. Could it be the heat / pressure? We've been here 3 and a half years now without these problems, so can't for the life of me work out why they would start now. Any other ideas?
Thanks :)

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Glenn's 4 posts GB flag
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Dave Lindsay
sentiment_very_satisfiedPlatinum

7:56 PM

Glenn: Perhaps it has something to do with the engineering works.

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G
Glenn
8:01 PM
Rochester

Dave Lindsay: That was my assumption as well, at first, but it's now greyed out on the engineering page as an 'old fault'; baffled!

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Dave Lindsay
sentiment_very_satisfiedPlatinum

8:07 PM

Glenn: This site sources its information from Digital UK (www.digitaluk.co.uk/engineeringworks) and Radio & Television Investigation. The former lists no works for the Meridian region, except for Whitehawk Hill, Brighton.

R&T Investigation only reports on issues with BBC broadcasts. You can view it by clicking the link to the right of your posting.

The message engineering works message at the top of the Bluebell Hill page on this website is followed by a BBC logo, which means that it originated from the R&T Investigation site.

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J
jb38
sentiment_very_satisfiedPlatinum

8:24 PM

Glenn : Much as I can fully understand many peoples reluctance into having to do this, but when dealing with problems such as erratic reception a person really has to determine as to whether or not they are the only one that's being affected, because if they aren't then that saves them needlessly looking around for a fault that doesnt exist, at least within their own household anyway!

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D
david parker
sentiment_satisfiedBronze

9:34 PM
Rotherham

jb38
How does this hot weather efect the tv signals?

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jb38
sentiment_very_satisfiedPlatinum

11:57 PM

david parker: Its not necessarily hot weather that affects TV reception but what it can be associated with, this as fully explained by Briantist on the link below.


What is the Inversion Effect and why does it effect my Freeview TV reception?
| ukfree.tv - 11 years of independent, free digital TV advice


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jb38's 7,179 posts GB flag
Saturday, 20 July 2013
B
Beryl Price
12:37 PM

Hello.

It appears that I am not the only one to be having trouble with my Sony DVD Hdd recorder. Mine too is stuck on update and cannot get it to operate. Is there a solution to this problem. What can we do?

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Beryl Price's 1 post GB flag
Sunday, 21 July 2013
M
Martin Ott
9:07 AM
West Byfleet

Hi,

Both my father in law and I are suffering the same problem as Beryl. Sony HDD recorder has stuck and shows "update". Problem arose on Thursday.

Cannot get it to respond to reset. Any suggestions please?

Martin


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S
Sylfan
10:50 AM
Horsham

I too have a problem with my Sony HDD which has locked on UPDATE. Is there must be a fault with FREEVIEW?, my transmitter is Midhurst.

Sylfan

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V
vsn
10:58 AM
Cambridge

Some change in the digital signal in the last
couple of days is causing Sony hard disk
recorders (RDR HXD-xxxx) all over the country
to lock up in the 'Update' phase. Even when
you reset it, it does not show any picture
and locks up when trying to change channels.

What exactly have they done?


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D
dave
1:26 PM

bh228pd
iam not getting a signal on any channel .but in the evening it seems to be ok. is this due to the hot conditions.this has only happened in the last 5 days

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dave's 1 post GB flag
MikeP
sentiment_very_satisfiedPlatinum

2:54 PM

To all those experiencing problems with Sony equipment, it appears to be a faulty software update causing problems. There are many entries in other parts of this website all saying the same thing on a number of different transmitters. That shows it is not the transmitter at fault and as it appears to only be affecting Sony equipment and no other manufacturer's products we can safely assume it is unique to the Sony update which I gather was sent out Friday evening.

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M
michelle p
3:17 PM

Michelle P; Having lost Freeview Channels and Guide at 9pm Friday, tried everything thinking it was our equipment, contacting Sony (no luck - phones not manned till Monday!), Digital TV & Lets Be Clear@800 both v helpful, said it was a Sony problem... have just switched on TV (3pm Sunday) and it's all working fine.. so thank you at last Sony for fixing your problem.

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michelle p's 2 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

3:42 PM

Sylfan: Press and hold the Power/Standby button on the front of the machine for about 5 seconds and this should bring it out of Update mode.

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S
Steve
4:42 PM

Dave Lindsay: Hi Dave thanks for the advice tryed that and hey presto mine now works, thanks a lot.

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Steve's 2 posts GB flag
M
Mike Kearey
5:02 PM

MikeP:

I think you will find that it is Pioneer/Sony and a few other bits of kit.
The affected Sony machines are Pioneer under the skin.

The actual 1.70 update has been running ok since it was made available in 2010.

Sony have said that Arqiva made a change to the EPG code?/information on Friday which seems to conflict with the affected machines (not all of which updated to the 1.70 version).
Mike

Mike

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Dave Lindsay
sentiment_very_satisfiedPlatinum

5:15 PM

Mike Kearey: Mine is running 1.65.

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Dave Lindsay's 5,724 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

6:15 PM

If, as has been suggested, the v1.70 software has been available since 2010 and only Sony equipment seems to be being affected, why was the reported change in EPG coding not tested properly? And why have no Pioneer owners reported the problem if they are identical? And why is it affecting users with the 1.65 version as well?
It is clearly not specific to one transmitter as the range of comments here, and on the BBC Technology website, are from widely differing areas but there is one common factor - Sony. The EPG coding may have been changed but it has not apparently affected any other makes - as far as we know.
Sony say, at last, that they are looking into it. I suspect their support phones will be red hot Monday morning. But if it's due to a change by Arqiva, why have Arqiva been so quiet?
I await clarification and developments from both organisations. It really is very poor for customer relations and is another example of poorly tested software and/or changes of coding.

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MikeP's 3,056 posts GB flag
Briantist
sentiment_very_satisfiedOwner

9:47 PM

MikeP: IMHO, Arqiva have nothing to do with this at all.

Arqiva own the transmitters in the UK, and they also own the COM5 and COM6 multiplexes.

But - they don't run the EPG. That is done by DMOL (now part of Digital UK).

The software update "channel" is provided by the DTG.

All "approved" Freeview equipment must play by the rules in the D-Book (aka Digital Terrestrial Television Requirements for Interoperability") from the DTG.

DTG have a testing facility though which ALL changes are put. I've been in the room and it's got every set-top box and digital TV ever made in it.

Even *IF* there were changes the the format of the EPG - something which is an international standard - it would NOT be rolled out on a Friday evening.

All changes happen on a Wednesday for a good reason.


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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

9:51 PM

I am reminded of the old anecdote that ends with "they are all matching out of step apart from our Johnny".

If the problem effects one piece of software on one box then Occam's Razor is all you need to deduce the source of the problem.

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Briantist's 38,929 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

10:14 PM

Briantist: Whilst there is the "unshavable" fact that this only affected one manufacturer's devices, is it possible that there was something erroneous in the EPG data (MHEG-5?)? I suppose the question is: when the broadcasters generate the data is it parsed for errors before being transmitted?

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Tuesday, 23 July 2013
M
MissMerlot
3:58 AM
London

Is there a problem in the Woolwich area - have had no Freeview since about 1100 on 22 July - have reset BT Vision box twice as per guidance and still nothing, it says there is a fault in Bromley area could that be it? The message I get is Freeview signal low or poor quality. Any guidance wld be appreciated.

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D
Debbie
7:28 AM
Bracknell

Anyone know if there are problems in the Milton Keynes area, I have had no digital tv since about 8pm last night?? Although I'm in Bracknell my 'great' tv ariel man ran the signal from MK. thanks

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J
JB
9:38 AM
Luton

Over the last few weeks we have had interference (picture break up and loss of sound / picture altogether for several seconds) caused by aircraft - my postcode is LU1 4HY)
Until recently our picture quality was good apart from minor break up caused by boiler thermostat going on & off , using the paper shredder etc - which we can live with

Any advice most welcome

Thanks


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Your comment please!
Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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