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Read this: DTG :: News :: Ofcom proposes to approve first improved 'text relay' service

Summary: Ofcom today took a step towards improving telephone calls for disabled consumers by proposing to approve BT's enhanced text relay service. Text relay is a vital service as it enables people with hearing and/or speech impairments to communicate with others via the telephone. A relay assistant acts as an intermediary to convert speech to text and vice versa for the two people in conversation. -

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