Read this: Importance of online performance | informitv
Summary: Responsiveness and overall performance are critical to the user experience of online services, particularly for media and entertainment experiences. A recent study from Limelight Networks suggested that over half of respondents thought that high performance streaming without buffering or waiting for pages to load was the most important expectation for user experience, ranking it above the availability of new content. The author of the report, and a recent book on improving engagement with digital audiences, spoke to informitv about the importance of performance for user experience. - informitv.com
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