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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Thursday, 13 October 2011
6:42 PM

Hi, I really hope you can help as I am running out of places to try and really dont know what to do! I live in Staffordshire and because of the location of my property have not been able to get any TV since the switch over. I have been trying for over three months to sort this and have been through the Digitgal help scheme, my MP and the BBC and after three engineer visits have been advised that 'sorry you can no longer have TV'. I had all five chanels before switchover and now nothing and cannot get cable or Sky either. If you have any advice I would really appreciate it. Many thanks

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Archie's 1 post GB flag
7:21 PM

Hello, a couple of days ago I suddenly lost Dave, Pick, Pick+1, Really and Challenge, all owned by the one company. Is it them that has a problem or is it me?
The channels were perfectly fine and every other freeview channel seems to be fine too.
At first the screens were just black, not even the 'no signal' message came up, the first thing I did was a re-scan / re-tune but now I've lost those channels altogether, I simply dont have those channels anymore, I go to 19 and it takes me to the closest working/existing channel 18. Please help! One of my fav channels is Really and my hubby loves Dave so we miss these channels dearly! PLEASE HELP!!!

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Hannah's 1 post GB flag
Friday, 14 October 2011
11:23 AM

Hi, have forgotten to retune over the past few weeks spare bedroom tv which is on digi box, hence have lost many channels. If i purchase new digi box will this resolve problem?

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wilkins's 1 post GB flag
12:10 PM

I have Freeview from Hannington. BBC Channels have an excellent signal but I cannot pick up ITV 1, Although ITV4 is fine. I have retuned my Topfield without success. I would be grateful for any advice.

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Mitchell's 1 post GB flag
Mitchell's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage

1:35 PM

wilkins: I would try My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | - independent free digital TV advice on the box before you buy a new one. You have not said what sort of box you have.

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Briantist's 38,910 posts GB flag
Mike Dimmick

2:34 PM

Mitchell: Hannington's low-power digital broadcasts are seriously restricted to the north-east, east and south-east. This is because they currently use the same channels as the Guildford analogue transmissions. The main ITV/C4/C5 multiplex - which carries ITV1, ITV1 +1 and ITV2 - uses a less robust transmission mode that is more likely to have problems with this clash.

Digital UK currently show no prediction for five out of the six multiplexes from Hannington, for your postcode.

At switchover, the digital services take over the main antenna, which has no restriction.

You should *not* upgrade your aerial to attempt to get the services. If you do, you are likely to end up with too much signal when it does happen.

Switchover starts on 8 February 2012 - analogue BBC Two switches off, Mux 1 switches off, new high-power BBC A starts on BBC Two's old frequency - and completes on 22 February. The commercial multiplexes remain on the low-power digital antenna until the London DSO on 4 and 18 April 2012, as they still clash with Guildford until those dates.

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Mike Dimmick's 2,486 posts GB flag

2:54 PM

Archie: Can you please provide a full postcode?

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Briantist's 38,910 posts GB flag
Sunday, 16 October 2011
8:50 PM

hi i have just moved in with my girlfriend, she as sky+ on multi room, which she doesnt pay for as her ex still pays, as he as taken one of the box's with him and a viewing card,leaving her with one box and one card. i have a sky hd box, is there anyway i can get the viewing card to work with my hd box with out ringing sky to match them, as we dont want sky or her ex to find out about this, as they may stop us getting it for free.

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andy's 3 posts GB flag
andy's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
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