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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Sunday, 5 February 2012

8:09 PM

Dave: Arqiva does have internal documentation about the full nature of the work they do.

However, this is highly confidential to the company and not shared with the public.

I automatically collate all available information and display it here on .

As jb38 says, it is in the nature of a fault that it isn't planned and will only show up on the BBC's system when it has happened.

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Briantist's 38,899 posts GB flag

8:17 PM

Dave: Just as an example, here is an old Arqiva internal document -….pdf - it is reported by the BBC's system as

Analogue BBC ONE Weak Signal; DSO related from 12:24 today BBC ONE Weak Signal; DSO related from 10:14 today to 12:12 today BBC TWO Weak Signal; DSO related from 12:23 today BBC TWO Weak Signal; DSO related from 10:14 today to 12:12 today

Everyone in the industry would love Arqiva to post all their internal engineering documents online, but as a commercial company, they are not required to do so.

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Briantist's 38,899 posts GB flag
Monday, 6 February 2012
11:40 AM

Can I receive Eurosport (Dutch/English) for free?

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John's 1 post GB flag
Tuesday, 7 February 2012
barbara hamilton
10:07 AM

HI, this is probably a very ignorant question, but the reception on my TV is abominable, my picture is now worse than it was in the 1950 when I had my first TV. Why is my picture breaking up all the time cracking with a gushing sound (like water)etc to the point that I cannot understand what is said. Ariel& TV man says everything is in perfect working order. I have double checked all connections

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barbara hamilton's 1 post GB flag
barbara's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage

4:14 PM

barbara hamilton: Are you using Freeview or analogue? You are in a perfect reception area for both services.

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Briantist's 38,899 posts GB flag
andy Lowe
7:42 PM

I can no longer get Rai 1, Rai 2, Rai 3
which i used to get. please help?

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andy Lowe's 1 post GB flag
Wednesday, 8 February 2012

9:16 AM

RAI is on Hotbird, 13°E, 10.992 GHz, vertical, 27.500. Some broadcasts are no longer free-to-view. For full FTA service you need a Tivu box activated on the basis of a codice fiscal (eg family address in Italy). See other postings on this site. Rete4, Canale5 are similarly affected.

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michael's 861 posts GB flag
Marie Prescott
9:34 AM

I receive a signal via Digital Tv recorder the last week it keeps displaying the message "Service not running" other TV which has built in freeview works fine.
I am unsure what to try any advice please?

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Marie Prescott's 1 post GB flag
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