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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Thursday, 5 May 2011
Mike Dimmick

6:36 PM

karen: You should use the right size aerial for the job. Bigger is not necessarily better - you can have too much signal, which can be as bad as not enough, and the aerial will be subject to more force from the wind. This force can damage the mast or even the building itself if the mast is too small or not properly secured for the load.

In most cases, a new aerial does not have to be any larger than the existing one, though it depends on whether the transmitter provides, or will provide, all services within the same group as before.

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Mike Dimmick's 2,486 posts GB flag
i sythes
7:27 PM

i have virgin basic package of tv, internet and free tv. I am considering going to talk talk.. they have no tv though. Question is if i cancel my virgin package, does the virgin free tv keep running or does it stop?

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i sythes's 1 post GB flag
Friday, 6 May 2011

7:21 AM

i sythes: Yes, once you stop paying Virgin you stop getting TV services.

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Briantist's 38,899 posts GB flag
7:37 AM

My Grandaughter Lives in Aylesbury and has lost ITV 1 on Freeview.She has a fairly new Aerial and I have checked the cable etc.,I have also retuned several times.On the EPG it shows BBc1,BBC2 then jumps to 7.Has anything been altered from the nearest transmitter?Analogue tunes in O.K.

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R.Gower's 4 posts GB flag
Sunday, 8 May 2011

10:25 AM

Any idea what happened at 6:15pm at Winter Hill during the BBC ONE continuity announcement and the beginning of DOCTOR WHO yesterday Sat 07 May 2011. Two dramatic breaks in picture and sound with green picture dispalcement. Was this due to LIGHTNING which was around at the area at the time. Ruined my recording. No power cut here ? Would have recorded it from Moel-y-Parc if I had known.

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Nedbod's 619 posts GB flag
Monday, 9 May 2011
Steve Turnbull
1:03 PM

I recently cancelled Sky. I had Sky HD with multiroom. Now, my SkyHD box works as expected (i.e no PVR functionality but able to view tv), but the box in the second room has stopped working. It says no signal found. Its the original Thomson Sky+ box which the HD box replaced if that makes sense.

If I plug in a (very old) standard Sky box from yesteryear, this picks up all free channels fine, however it's remote is tatty and broken and the box itself look a little ugly.

Is there a way to get the Sky+ box to work? I understand I wont have any PVR functionality, but it will look nicer and has a remote.


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Steve Turnbull's 1 post GB flag
Mike Dimmick

3:02 PM

Steve Turnbull: I believe second units in an official multi-room installation have a special 'multiroom' card, that stops working if you cancel the multiroom subscription. Try swapping the viewing card out of the old box that works.

It might even spring to life if you just remove the viewing card, but some channels (e.g. 5*, 5 USA) won't work as they are broadcast encrypted, and need the card to decrypt them.

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Mike Dimmick's 2,486 posts GB flag
Tuesday, 10 May 2011
10:51 AM

I have a freeview TV in my bedroom run off a fairly new aerial situated in my loft. I have up until this last week had really good reception with no problemm, then all the channels started breaking up. I have purchased a booster which has enabled me to watch BB1 and BB2 but nothing else. Can you please advise? I live in Kitts Green, B33 0AQ. Thank you.

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Susan's 2 posts GB flag
Susan's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
1:06 PM


I live in Brewood, South Staffordshire and have just purchased a new Panasonic HD Television, but I am unable to get any of the HD channels. Can you help?

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Lesley's 1 post GB flag
Lesley's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
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