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Fixing the Freesat Freetime internet connection problem

If you have a problem with your Freesat box not allowing you to get to the large selection of online TV shows, here is how to fix the problem. If you see "no internet connection" or no services listed under "On Demand", do this.

Freetime Logo  Photograph: Freesat
Freetime Logo Photograph: Freesat
published on UK Free TV

If the online services have worked in the past, but not today, here's how to fix the problem.   Once done the box will continue to work until the Freesat box is powered off.

Step 1. Press the "Settings" button on the remote control.  

Freesat settings

Use the right arrow to select "Network connection" and press "OK". 

Step 2 On the "Broadband connection screen"

Press OK to select "Connect automatically".

Step 3 See the "Great You're connected" screen. 

This means everything is OK.   

Step 4 Press the "freesat button" and scroll to "On Demand" and press OK

Everything will be fine until the box is powered off.  



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Comments
Monday, 16 October 2017
S
StevensOnln1
6:10 PM

Alan Claridge: You would need a USB DVB-S2 satellite tuner such as the one at the link below, which needs to be connected to a satellite dish pointing at the 28E orbital position (you can reuse the existing dish and cabling if your property has previously had Sky). You won't receive Freesat as such, but you'll be able to receive all the free to air (FTA) channels which are available on Freesat.

Hauppauge PCTV DVB-S2 Stick 461e Computer TV Tuners - Black: Amazon.co.uk: Computers & Accessories

link to this
StevensOnln1's 1,017 posts Gold Gold GB
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