I had YouView installed on Thursday (24th) through TalkTalk.
Whilst I have a very healthy 36 channels to choose from, my problem is that:
I live in Ipswich which for local News, Weather and adverts comes under Anglia.
If I try to watch either BBC or ITV HD channels, I do not receive Anglia but for ITV HD get Meridian and for BBC get This is BBC HD (both for the Sussex/Kent area), which is not my local news, weather and adverts.
I have now spoken with TalkTalk each day since Friday regarding this problem and have now basically been told that there is nothing further they can do to assist to rectify the problem.
Yesterday I got in touch with YouView directly and they suggested that I contact DigitalUK, which I have now done but they just say re-tune.
I have re-tuned my YouView box and my postcode is showing correctly.
I was just wondering if anyone may be able to offer some advice as to where I may go from here.
Thursday 31 January 2013 12:55PM
Ipswich
Good Morning,
I had YouView installed on Thursday (24th) through TalkTalk.
Whilst I have a very healthy 36 channels to choose from, my problem is that:
I live in Ipswich which for local News, Weather and adverts comes under Anglia.
If I try to watch either BBC or ITV HD channels, I do not receive Anglia but for ITV HD get Meridian and for BBC get This is BBC HD (both for the Sussex/Kent area), which is not my local news, weather and adverts.
I have now spoken with TalkTalk each day since Friday regarding this problem and have now basically been told that there is nothing further they can do to assist to rectify the problem.
Yesterday I got in touch with YouView directly and they suggested that I contact DigitalUK, which I have now done but they just say re-tune.
I have re-tuned my YouView box and my postcode is showing correctly.
I was just wondering if anyone may be able to offer some advice as to where I may go from here.