I have a new 2018 Samsung Q9 and You View recorder box linked through HDMi. I am getting intermittent problems when watching Freeview tv direct through the tv. We don't get any problems watching freeview channels direct through You View Box only when watching direct on tv. When turning tv on in the morning we will often get message saying "No Source", even if we click the TV Icon. If we click the You View box icon we can see the freeview channels. Sometimes Parliament channel will break up watching through the tv too. Our postcode is DE12 8HB. We are tuned into West Midlands and secondary Birmingham. We had no problems with our old tv so trying to isolate the problem in case it's the new tv. Done the usual switching on and off at the wall, and hard booting You View box etc. Just want to ensure we are turned to the correct tv mast. Many thanks Marion
Friday 18 January 2019 10:57AM
Swadlincote
Dear Sirs,
I have a new 2018 Samsung Q9 and You View recorder box linked through HDMi. I am getting intermittent problems when watching Freeview tv direct through the tv. We don't get any problems watching freeview channels direct through You View Box only when watching direct on tv. When turning tv on in the morning we will often get message saying "No Source", even if we click the TV Icon. If we click the You View box icon we can see the freeview channels. Sometimes Parliament channel will break up watching through the tv too. Our postcode is DE12 8HB. We are tuned into West Midlands and secondary Birmingham. We had no problems with our old tv so trying to isolate the problem in case it's the new tv. Done the usual switching on and off at the wall, and hard booting You View box etc. Just want to ensure we are turned to the correct tv mast. Many thanks Marion