Poor / no reception started in Leicester LE9 area at 10.15pm on Sunday 5 June and continued this morning, Monday 6 June. An independent aerial specialist came out and advised that he and all other aerial specialists received a message advising of an issue. It cost us 25 in labour charges for a 2 minute test by the aerial specialist who confirmed the problem was not our aerial. Before we booked the specialist we checked online and there were no recorded problems! The specialist confirmed he had been 'inundated' with calls this morning. He also told me that problems with transmitters are almost never recorded on transmitter websites, unlike electricity, gas, flooding, water websites where there is some transparency in service glitches.
Shame that the transmitter people do not feel the need to communicate issues to customers but at least our local aerial specialists are quids in!
Monday 6 June 2016 6:19PM
Poor / no reception started in Leicester LE9 area at 10.15pm on Sunday 5 June and continued this morning, Monday 6 June. An independent aerial specialist came out and advised that he and all other aerial specialists received a message advising of an issue. It cost us 25 in labour charges for a 2 minute test by the aerial specialist who confirmed the problem was not our aerial. Before we booked the specialist we checked online and there were no recorded problems! The specialist confirmed he had been 'inundated' with calls this morning. He also told me that problems with transmitters are almost never recorded on transmitter websites, unlike electricity, gas, flooding, water websites where there is some transparency in service glitches.
Shame that the transmitter people do not feel the need to communicate issues to customers but at least our local aerial specialists are quids in!