Hi, visiting my Mother today and found that her has changed. She is in (TN4 9EN number 12) and has no BBC . On further investigation it appears that 2 muliplexes are missing...BBCA and SDN (only getting 71 channels on an automatic ). I have tried the Freeview Reset Procedure and a factory reset of the box (TVOnics DTR HV-250), but to no avail. When I try a manual tune of channel 52 (Tunbridge Wells channel for BBCA), there is a very weak or and no channels are found, the other channels on the other 4 multiplexes are working fine.

I have no TV/ experience, but it sounds like an aerial problem to me, hoever this problem only started happening in the last few days. We don't know how old the aerial is, but my Mum reports it last being checked about 14 years ago. All connections at the back of the equipment seem fine and I can see nothing visible with the -top aerial or cabling. Could these symtoms be a fault with the digibox, or is it more likely to be a new fault with the aerial...

Any ideas?

Thanks, Mark.

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M's Freeview map M's terrain plot M's frequency data M's Freeview Detailed Coverage

Tunbridge Wells (Kent, England) Full Freeview transmitter
Sunday 25 June 2017 8:51PM

Thanks for your reply Mike...not used to these forums so if I'm responding inappropriately. I had to leave my mum to it in the end since I was returning to North - but put her in touch with an engineer who apparently has since been round and identified and fixed the problem (something to do with the aerial cabling I believe)...so all sorted, thanks for taking the trouble to rely though. Regards, Mark.

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