THANKYOU FOR A USEFULL SITE i have the same problem and have found the solution was to unplug sky box all connections remove sky card leave switched off for at least 1 min.turn off tv and also the broad band box.reconnect phone line then usb then connect power lead and switch on in that order.sw on brod band box wait till that has fully auto linked to sky box all lights on then tv. then using the tv handset go to settings and select HD2 insert sky card after wiping the chip with a peice of clean paper not tissue and no cleaner. use sky buttons to select menue then you should be ok
this works every time for me SKY box manufacturers should sort this out it also happens with freview wit this i just turn off freview at mains wait for about 2 mins then turn on all then ok
Friday 15 July 2011 8:54PM
THANKYOU FOR A USEFULL SITE i have the same problem and have found the solution was to unplug sky box all connections remove sky card leave switched off for at least 1 min.turn off tv and also the broad band box.reconnect phone line then usb then connect power lead and switch on in that order.sw on brod band box wait till that has fully auto linked to sky box all lights on then tv. then using the tv handset go to settings and select HD2 insert sky card after wiping the chip with a peice of clean paper not tissue and no cleaner. use sky buttons to select menue then you should be ok
this works every time for me SKY box manufacturers should sort this out it also happens with freview wit this i just turn off freview at mains wait for about 2 mins then turn on all then ok