Hi--since yesterday (Friday AM) i have been unable to receive HD channels on both my TV sets which receive signals from a mounted - carried out auto tune on both sets but still no HD channels. I live in Abbots Herts and receive from which i note was having work undertaken during the early hours of Friday.

Any idea what may be my problem?

Many Thanks

Malcolm

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Hemel Hempstead (Hertfordshire, England) Full Freeview transmit
Sunday 9 September 2018 1:06PM
Abbots Langley

MikeP: Thank you for your reply-- my is rooftop mounted pointing directly at the which i can see from my property. The aerial is approx ten years old and has not been problematic. As stated earlier i am receiving all other on both my TV sets with no .

Ive tried the Freeview reset on both sets with no changes resulting.

I have typed in my postcode into this website and the web shows i should be receiving a good including HD signals from the Hemel transmitter

i was aware of the problem on my main TV when i turned it on Friday morning with a message no channels available where upon i carried out Auto Retune resulting in the absence of HD channels.

My other TV was still receiving channels but reported the HD channels as lost or weak signal. i carried out an auto retune on the second set but to no avail.

regards,

Malcolm T

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Hemel Hempstead (Hertfordshire, England) Full Freeview transmit
Monday 10 September 2018 3:51PM
Abbots Langley

StevenOnln1
Thank you for the advice-- called re the above and attempted several manual and auto retunes over the phone but still have same problem. Freeview advise they have no record of any recent retunes or recent work.

Freeview did however state they had received a similar channel loss inquiry today from the same area

New free replacement only undertaken if they have carried out a planned retune with a transmitter.

Was advised to wait a couple days as the missing may return (similarly advised by shop).

Looks like might be an aerial issue and was given the number of a local aerial company they approve based in Apsley

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Hemel Hempstead (Hertfordshire, England) Full Freeview transmit
Monday 10 September 2018 8:25PM
Abbots Langley

All-- Whilst watching TV this evening at approx 7.55pm i lost all programmes with an on screen message " lost" approx two minutes later programmes returned. i then carried out an Auto retune and the missing HD have returned! Other TV set now has HD channels also.

Of interest i note the Hemel is/has undergone Transmitter affecting HD channels this evening.

Coincidance or what?

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