Since the retune that's happened in August we have had really poor reception on bbc channels but also many of the other channels too. About 70 % of the channels are pixelated. We get better reception from Wales but we don't watch Wales and we've never previously had a problem with receiving a signal from Winter Hill as we have a booster. It just seems odd as this has all happened since the last notification that there was an update'. I've tried repeatedly wiping channels and retuning and now, although I've set it as the northwest area I can only get Wales. Please can you help as I'm giving up and thinking of scraping the tv totally as I can't watch it with the pixels all the time! Thanks for your advice.
Friday 18 September 2020 6:46AM
Since the retune that's happened in August we have had really poor reception on bbc channels but also many of the other channels too. About 70 % of the channels are pixelated. We get better reception from Wales but we don't watch Wales and we've never previously had a problem with receiving a signal from Winter Hill as we have a booster. It just seems odd as this has all happened since the last notification that there was an update'. I've tried repeatedly wiping channels and retuning and now, although I've set it as the northwest area I can only get Wales. Please can you help as I'm giving up and thinking of scraping the tv totally as I can't watch it with the pixels all the time! Thanks for your advice.