Having done a full retune on My Sony TV the BBC channels are breaking up, DSO yesterday from Norwich Central Transmitter. I work for a TV Manufacturer in their call centre and we have had numerous customers having the same issues. I help them do a factory reset which should work but it doesnt. DSO has been a complete didaster even the DSO helpline cannot even help the customer that end up calling me, so why does the helpline exist when all they say is call the manufacturer
Thursday 10 November 2011 4:23PM
Having done a full retune on My Sony TV the BBC channels are breaking up, DSO yesterday from Norwich Central Transmitter. I work for a TV Manufacturer in their call centre and we have had numerous customers having the same issues. I help them do a factory reset which should work but it doesnt. DSO has been a complete didaster even the DSO helpline cannot even help the customer that end up calling me, so why does the helpline exist when all they say is call the manufacturer