Earlier this year we bought two new Freeview-enabled TVs. We had them set up with a new aerial on the roof, pointed towards Hemel Hempstead, and a new powered booster in the loft. Reception was broadly acceptable, although ITV channels tended to break up on occasion.
On Wednesday the 14th September you carried out some work on the transmitter. Following this, we re-tuned our TVs. We have found, however, that the BBC channels have been adversely affected. They are now worse than the ITV channels, and on one of our TVs they are unwatchable.
Is more work scheduled to fix this, or is there anything else we can do our end?
(Our postcode is WD17 4WF.)
Thursday 22 September 2011 3:15PM
Watford
Earlier this year we bought two new Freeview-enabled TVs. We had them set up with a new aerial on the roof, pointed towards Hemel Hempstead, and a new powered booster in the loft. Reception was broadly acceptable, although ITV channels tended to break up on occasion.
On Wednesday the 14th September you carried out some work on the transmitter. Following this, we re-tuned our TVs. We have found, however, that the BBC channels have been adversely affected. They are now worse than the ITV channels, and on one of our TVs they are unwatchable.
Is more work scheduled to fix this, or is there anything else we can do our end?
(Our postcode is WD17 4WF.)