Towards the end of last week. I started getting pixilation and loss of sound for a few seconds on all the HD channels. This seemed to improve and eventually disappeared on Sunday into Monday.
Unfortunately it reappeared on Tuesday and has steadily been getting worse. So much so that HD channels became completely unwatchable on Wednesday evening.
I am using a Youview box supplied by BT and have never had any problems like this before.
I did try reinstalling all channels after checking for any updates for channels or software on the box but nothing seemed to work. I live in the LS12 area of Leeds and have discovered that some of my neighbours are having the same problems also.
Any advice or possible solution to this problem would be much appreciated.
Thursday 10 December 2015 1:41AM
Towards the end of last week. I started getting pixilation and loss of sound for a few seconds on all the HD channels. This seemed to improve and eventually disappeared on Sunday into Monday.
Unfortunately it reappeared on Tuesday and has steadily been getting worse. So much so that HD channels became completely unwatchable on Wednesday evening.
I am using a Youview box supplied by BT and have never had any problems like this before.
I did try reinstalling all channels after checking for any updates for channels or software on the box but nothing seemed to work. I live in the LS12 area of Leeds and have discovered that some of my neighbours are having the same problems also.
Any advice or possible solution to this problem would be much appreciated.