Two questions:
1. Is it possibe for a competent DIYer to realign a sat. dish?
2. Are suppliers of satellite equipment legally bound to give the purchaser the password to reset the system, etc.?
I bought three Freesat systems three years ago and had them fitted by a local firm. They have never been satisfactory. I can only get a few TV channels and even fewer radio channels.
My sat. boxes have a 'signal strength' and 'signal quality' page and the channels that come as 'no signal' have correspondingly low quality and strength readings. I've had the firm back to sort it out twice - once for free, but the second time for £35.00. I asked for the passwords and was told they were put in, but patently, they do not work - I can't access the boxes. I think they have witheld the passwords deliberately, fobbing me off with technical jargon, thus forcing me to pay them to come and sort out any problems.
can you help, please?
Monday 29 April 2013 4:48PM
Two questions:
1. Is it possibe for a competent DIYer to realign a sat. dish?
2. Are suppliers of satellite equipment legally bound to give the purchaser the password to reset the system, etc.?
I bought three Freesat systems three years ago and had them fitted by a local firm. They have never been satisfactory. I can only get a few TV channels and even fewer radio channels.
My sat. boxes have a 'signal strength' and 'signal quality' page and the channels that come as 'no signal' have correspondingly low quality and strength readings. I've had the firm back to sort it out twice - once for free, but the second time for £35.00. I asked for the passwords and was told they were put in, but patently, they do not work - I can't access the boxes. I think they have witheld the passwords deliberately, fobbing me off with technical jargon, thus forcing me to pay them to come and sort out any problems.
can you help, please?