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All posts by Eddie Stacey

Below are all of Eddie Stacey's postings, with the most recent are at the bottom of the page.


Just a buyer beware issue here. Our Panasonic Viera flatscreen full HD TV packed it in after 2 years 8 months with about 4000 hours on the clock. The set would normally be expected to do about 60,000 hours minimum. We had no luck with 6 year statutory rights as the supplier wanted a full technical spec as to what went wrong and why. No TV repairer could be that specific, despite agreeing that the set was, effectively, a write off and offering to speak to the supplier direct to that effect. A trawl of the internet appears to indicate that this problem is quite widespread. We have always found Panasonic to be a good and reliable brand in the past but this event, together with a highly temperamental Panasonic DVB recorder (well documented problems here as well), has put us off for good

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In reply to jb38 and MikeB, The TV was a Panasonic Viera TXL32E3B and the DVB recorder with the HAL like attitude is a DMR EX773EB. The 'flashing red light of death' signal from the TV when it expired was a single flash every three seconds which apparently indicates a fault that the TV cannot define. The engineer's diagnosis was a power supply panel failure and, in effect, concurred with MikeB's comments. As I stated before, this wasn't enough for the supplier. Needless to say we have stopped dealing with these people. We bought a new (Samsung) TV locally together with a five year warranty with their own local engineers. I hope this is of some use and thanks for the input.

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