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All posts by Emma

Below are all of Emma's postings, with the most recent are at the bottom of the page.

Hi there,

I'm having major problems with my sky+ box - It's saying no signal received etc.
Tried method 1 a few times - This worked for a day or 2 the first time - Initally, weirdly, the prob was with itv and a few other channels but bbc1 was ok now all channels appear to be not working and my box just gets 'stuck' on the error message so I'm unable to attempt method 2.
I'm just trying method 3 - I hold down back up when I put the power back on but just get, and currently have, a black screen - How long are you supposed to hold the back-up button for before the text appears? I was holding it for approx 3/4 minutes and nothing appeared or has appeared and that was about 15 mins ago and it's still just a black screen. The power button is green and the viewing card is still out.
What to do?

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I'm now managing to get it to say it's updating the system software on the screen. It says it's doing this and then, after approximately 10 minutes the screen goes black and the box turns itself off.
Do I need to call them out?

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