Hi, I live in an apartment block and have had Sky for over two years now.....through the two years we have had various problems with losing the signal, picture pixellating etc and I have made contact with Sky who have replaced various boxes and wires all to no avail. Sky then gave me HD as my apartment only has one feed and they said because they can swith off the second feed it would fix my problems yet it only seems to have made it worse. I keep losing picture signal however my line input shows excellent quality. I only tend to lose it on Sky Sports 1,2,4 new HD and Sky Sports 1,3,4 news along with a number of different channels. I have tried everything you have said, had a Sky Engineer out to look at the dish and reciever and he states everything is okay with them, had the box replacedand so on and so on.....its becoming very frustrating as it seems to be totally random when it occurs such as 1130pm tonight is the last time however two days ago was the last time before that and weekends seem to be when its at its worse!!! Any ideas on what to do please? We have had HD for 5 months now
Thursday 3 March 2011 11:47PM
Hi, I live in an apartment block and have had Sky for over two years now.....through the two years we have had various problems with losing the signal, picture pixellating etc and I have made contact with Sky who have replaced various boxes and wires all to no avail. Sky then gave me HD as my apartment only has one feed and they said because they can swith off the second feed it would fix my problems yet it only seems to have made it worse. I keep losing picture signal however my line input shows excellent quality. I only tend to lose it on Sky Sports 1,2,4 new HD and Sky Sports 1,3,4 news along with a number of different channels. I have tried everything you have said, had a Sky Engineer out to look at the dish and reciever and he states everything is okay with them, had the box replacedand so on and so on.....its becoming very frustrating as it seems to be totally random when it occurs such as 1130pm tonight is the last time however two days ago was the last time before that and weekends seem to be when its at its worse!!! Any ideas on what to do please? We have had HD for 5 months now