We have recently got a new Sony TV (40HX723) with HD freeview, and live in Lichfield.
We have got a rooftop aerial (X Bow type) that has been there about 17 years.
We have full signal strength and quality but when watching HD channels on the TV, the picture goes black including the 'System Information' overlay if it is on. No problem when watching normal freeview channels or DVD etc.
We are only 5.5 miles from Sutton Coldfieldmast and aerial appears to be aligned correctly, and we have never had a problem before.
Could it be an aerial problem, or is the TV shop trying it on? I have also tested the TV on a different site with a new aerial install and get the same there as well.
TV shops threatening that we will have to pay if repair engineer comes out to TV and finds its the aerial!
Monday 16 January 2012 12:48PM
We have recently got a new Sony TV (40HX723) with HD freeview, and live in Lichfield.
We have got a rooftop aerial (X Bow type) that has been there about 17 years.
We have full signal strength and quality but when watching HD channels on the TV, the picture goes black including the 'System Information' overlay if it is on. No problem when watching normal freeview channels or DVD etc.
We are only 5.5 miles from Sutton Coldfield mast and aerial appears to be aligned correctly, and we have never had a problem before.
Could it be an aerial problem, or is the TV shop trying it on? I have also tested the TV on a different site with a new aerial install and get the same there as well.
TV shops threatening that we will have to pay if repair engineer comes out to TV and finds its the aerial!