Getting intermittent no signal for BBCA channels and occasionally SDN channels, other multiplexes are fine. This has been happening for a few months. It doesn't sound like induction interference as it isn't momentary - once the channels disappear they're gone for the evening, reappearing the next day. Problem happens when using our Humax Aura box and when bypassing the box and plugging the aerial directly into the TV (Panasonic 2013) so I don't think it's our equipment.
Signal strength for other multiplexes around 80% with 100% signal quality, but when we have apparently 'good' reception the signal strength on BBCA and SDN is only just over 50%. Aerial is on the roof and was replaced 2020, aerial guy tested and couldn't find a problem with the aerial or connections, except for some 5G interference, for which we now have the gadget from Restore TV, but this hasn't made any difference. Any suggestions for what we should try next?
Wednesday 23 August 2023 2:14PM
London
Getting intermittent no signal for BBCA channels and occasionally SDN channels, other multiplexes are fine. This has been happening for a few months. It doesn't sound like induction interference as it isn't momentary - once the channels disappear they're gone for the evening, reappearing the next day. Problem happens when using our Humax Aura box and when bypassing the box and plugging the aerial directly into the TV (Panasonic 2013) so I don't think it's our equipment.
Signal strength for other multiplexes around 80% with 100% signal quality, but when we have apparently 'good' reception the signal strength on BBCA and SDN is only just over 50%. Aerial is on the roof and was replaced 2020, aerial guy tested and couldn't find a problem with the aerial or connections, except for some 5G interference, for which we now have the gadget from Restore TV, but this hasn't made any difference. Any suggestions for what we should try next?