My postal code is CW1 3HR. The receptionquality has deteriorated drastically over the last 3-4 months, affecting all channels. Usually in the early morning, 7-9am, there is so much picture freezing and pixilation as well as sound distortion that it is impossible to watch the television. Also, frequently in the evening, 7-10pm, the same thing happens - for instance, on 06 September, I couldn't watch the England v Moldova football match. Reception at lunchtime and through the afternoon is much better with just occasional problems. I have tried all the recommended solutions with no success and the problem occurs with all three receivers in the house. A BT technician checked the signal strength recently during a period of good reception and said that the signal strength received at the time was good and that there was no problem with the aerial. So, it seems that there is a problem with signal strength from the transmitter at certain times of the day. Two other neighbours living within 100 metres have said that they are experiencing the same problems. Could you please look into this problem.
Tuesday 10 September 2013 3:57PM
Crewe
My postal code is CW1 3HR. The reception quality has deteriorated drastically over the last 3-4 months, affecting all channels. Usually in the early morning, 7-9am, there is so much picture freezing and pixilation as well as sound distortion that it is impossible to watch the television. Also, frequently in the evening, 7-10pm, the same thing happens - for instance, on 06 September, I couldn't watch the England v Moldova football match. Reception at lunchtime and through the afternoon is much better with just occasional problems. I have tried all the recommended solutions with no success and the problem occurs with all three receivers in the house. A BT technician checked the signal strength recently during a period of good reception and said that the signal strength received at the time was good and that there was no problem with the aerial. So, it seems that there is a problem with signal strength from the transmitter at certain times of the day. Two other neighbours living within 100 metres have said that they are experiencing the same problems. Could you please look into this problem.