All posts by steve
Below are all of steve's postings, with the most recent are at the bottom of the page.
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Sutton Coldfield (Birmingham, England) Full Freeview transmitteMonday 5 December 2011 3:40PM
Leamington Spa
Update:
We have just had a range of Pansonic DVD recorders, Samsung TVs and more Toshiba tv's etc into the workshop with these problems.
We have reported this directly to the BBC / Arqiva. They are looking into these problems as we speak
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Sutton Coldfield (Birmingham, England) Full Freeview transmitteMonday 5 December 2011 4:29PM
Leamington Spa
That must be a "newish" product then if it has HD built in. The problems reported to us have all been on products 3years +
All of our new stock is ok. Either a mass of firmware needs to be written over night or they need stop transmitting whatever it is thats causing the problems.
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Sutton Coldfield (Birmingham, England) Full Freeview transmitteMonday 5 December 2011 4:52PM
Leamington Spa
Probably the last update from me today
We just had a return phonecall back from Arqa / BBC and they will be looking into the issues ASAP and will follow up with a phonecall tomorrow. Fingers crossed they find the problem :)
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Sutton Coldfield (Birmingham, England) Full Freeview transmitteTuesday 6 December 2011 9:13AM
Leamington Spa
If its only happening on Arqa / Com 5 (Channels mentioned recently in this thread) then its the transmission and not your equipment thats causing the problem.
This will go one of two ways as we see it here:
1: Transmission problem will be cured at source meaning we dont have to do anything.
2: firmware updates will be required (however the scale of products on the market needing this is vast and only a small minority of products are still supported by the manufacturer)
If we here anything today i shall share it with you all. :)
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Sutton Coldfield (Birmingham, England) Full Freeview transmitteTuesday 6 December 2011 1:41PM
Leamington Spa
@Other Steve
The times dont match OR the mux from that info. Thats talking about November 1st for Arqa B - No mention of Arqa A
Had another phone call from them this morning saying that last week, monitoring equipment was installed - That is all, no other work was done? . Now passed on to Technical advisor in charge to see what they can do.
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Sutton Coldfield (Birmingham, England) Full Freeview transmitteTuesday 6 December 2011 3:56PM
Leamington Spa
Just had the call to say they have sorted it. The "Exciter" was faulty. :)
Happy days
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Monday 5 December 2011 10:45AM
Leamington Spa
We are a TV repair company in the area and have noticed problems with ARQA since last week. Its effecting a range of Toshiba TVs and few other makes causing breakup.
Tested on our known good Aerial system and its still breaking up - this is not too much signal or poor signal. its a transmission problem and not faulty sets.