Hi there. Unfortunately they are highly unlikely to see your post here - this is a free Technical helpsite.
Have you tried this email address support@tptvencore.com I don't know if that works, that's where I get my tptv emails from.
info@talkingpicturestv.co.uk should not bounce as that's the one registered with OFCOM!
Well what a story. Have you looked at the Encore webpage https://www.tptvencore.co.uk/home
I don't know if a search will throw up what you need - https://www.tptvencore.co.uk/search/jack%20hargreaves (if that link as posted works).
If all else fails you could always try writing to them -
Talking Pictures TV Ltd Highcroft Langley Road, Chipperfield Kings Langley, Hertfordshire WD4 9JP United Kingdom
Monday 17 November 2025 2:45PM
Graham Wellstead:
Hi there. Unfortunately they are highly unlikely to see your post here - this is a free Technical helpsite.
Have you tried this email address support@tptvencore.com I don't know if that works, that's where I get my tptv emails from.
info@talkingpicturestv.co.uk should not bounce as that's the one registered with OFCOM!
Well what a story. Have you looked at the Encore webpage https://www.tptvencore.co.uk/home
I don't know if a search will throw up what you need - https://www.tptvencore.co.uk/search/jack%20hargreaves (if that link as posted works).
If all else fails you could always try writing to them -
Talking Pictures TV Ltd Highcroft Langley Road, Chipperfield Kings Langley, Hertfordshire WD4 9JP United Kingdom
Hope that helps. Good luck.