Hi Nedboy/Brintist: Suffered at Comet's too last year. Bought £60 worth of Toshiba DVD Upscaling Player but HDMI selector won't work after 1 day. The Manageress would not replaced it for brand new unit but insisted that it would be sent for repair. What a bloody cheek! One day old unit and to be out pocket. First thought was I am glad that I've not bought a £1000 telly? I raised my voice in complaint and the lady then reluctantly offered my money back. To think that Tesco will refund similar electronic items for upto 30 days for any reasons they are obviously not 'customer is king' policy savvy. So no more Comet for me anymore.
Tuesday 22 February 2011 5:30PM
Hi Nedboy/Brintist: Suffered at Comet's too last year. Bought £60 worth of Toshiba DVD Upscaling Player but HDMI selector won't work after 1 day. The Manageress would not replaced it for brand new unit but insisted that it would be sent for repair. What a bloody cheek! One day old unit and to be out pocket. First thought was I am glad that I've not bought a £1000 telly? I raised my voice in complaint and the lady then reluctantly offered my money back. To think that Tesco will refund similar electronic items for upto 30 days for any reasons they are obviously not 'customer is king' policy savvy. So no more Comet for me anymore.