I came up with a plan when my old man told me he EVENTUALLY retuned his box and got the channels back. I took my box round his house and retuned it there, successfully, which proves the box is fine. I plugged it back in at home last night and got all the channels back, not for long as the signal was too weak, but it proves my equipment is not the problem.
My folks had an extension and someone round who is a whizz with PCs, telephones and TVs. He said don't do anything until 28th. The digital people responded for a second time, they mirrored his view and mine by saying it should be fine after 28th WHEN THE SIGNAL IS STRONGER which reinforces my view originally that it is THEIR signal strength and not a problem with my equipment. They advise not to get in an engineer but to be patient.
What really makes me angry is the amount of ads you see on TV for the past year, poncy ads telling you what you need to do, but not reassuring people when they turn on their TVs and can't get their channels back. I am unimpressed with the way this has all been done and not remotely handled fully. We get junk through the letterbox every day, they could have done something similar. Oh but we're only licence payers, not very important and a lot of us will just buy new equipment while they provide an inadequate service - not that what's on the channels is worth watching anyway.
If the signal is too weak come 28th then people should bombard them with complaints, why should we all pay to boost our reception when they are paid to provide TV and therefore should boost their signal. Mobile phone masts appear here, there and everywhere, why shouldn't they provide signals at full strength where needed?!?
Saturday 24 September 2011 10:21AM
Firstly, don't panic.
I came up with a plan when my old man told me he EVENTUALLY retuned his box and got the channels back. I took my box round his house and retuned it there, successfully, which proves the box is fine. I plugged it back in at home last night and got all the channels back, not for long as the signal was too weak, but it proves my equipment is not the problem.
My folks had an extension and someone round who is a whizz with PCs, telephones and TVs. He said don't do anything until 28th. The digital people responded for a second time, they mirrored his view and mine by saying it should be fine after 28th WHEN THE SIGNAL IS STRONGER which reinforces my view originally that it is THEIR signal strength and not a problem with my equipment. They advise not to get in an engineer but to be patient.
What really makes me angry is the amount of ads you see on TV for the past year, poncy ads telling you what you need to do, but not reassuring people when they turn on their TVs and can't get their channels back. I am unimpressed with the way this has all been done and not remotely handled fully. We get junk through the letterbox every day, they could have done something similar. Oh but we're only licence payers, not very important and a lot of us will just buy new equipment while they provide an inadequate service - not that what's on the channels is worth watching anyway.
If the signal is too weak come 28th then people should bombard them with complaints, why should we all pay to boost our reception when they are paid to provide TV and therefore should boost their signal. Mobile phone masts appear here, there and everywhere, why shouldn't they provide signals at full strength where needed?!?